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March 2024 by Reginald Thompson
Bernice very good, very good remarkable service.
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February 2024 by Whitney McFalls (Ever Falls)
Husband scheduled an appointment today for 5:00, we showed up at 4:55 and waited until 5:30 and no one showed up. Why approve appointments and schedule them when your tax pro can’t even show up the appointments? Ridiculous. Will not be getting our service.
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February 2024 by Ginger Glow Worm
I came to Jackson 3 Times on Three different years. First time my taxes where messed up, they had to be adjusted by the IRS. Second time ((Year 2022 return)) I make an appointment and no one ever showed up I'm left waiting 2 hours. 3rd time before I opted to just stick with H&R block was I make an appointment for 5. 60 minutes. I come in and they have an appointment from 4 running over into our 5 o'clock until 530ish, with another appointment coming in at 6...... 3 years and the same location and no one can get it right? So I said nope. Don't even waste your time. Go through H&R.
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March 2023 by Courtney Bratek
Jasmin Garcia went above & beyond helping me file my taxes! She was extremely patient, informed & helpful through every step. She worked hard to help me get the most out of my refund. I am so happy I decided to call for advice & she was able to fit me in at the last minute. Thank you, Jasmin!
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March 2023 by Sherri Stoner
Jasmin Garcia was a huge help to my daughter today. Would definitely recommend her for all your tax needs.
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March 2023 by Ashleigh Bratek
Jasmin Garcia was quick, efficient, and very enjoyable to work with! She is definitely an ASSET to your company! 5 STAR SERVICE!!Thanks Jasmin!
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May 2022 by Angela Rogers
We had a 4:30 appointment, and we practically broke our necks getting there, since we work over an hour away from this location. Once we arrived, they told us we would have to wait, as they had scheduled a 4:15 appointment ahead of us. Anyone knows, that it takes more than 15 minutes to go through this process. Why would they schedule a 4:15 appointment when our appointment was at 4:30? We had to wait almost 45 minutes to be seen. On top of that, we had called a few hours prior to the appointment to double-check the fees. We were told that it would be around $200. Turns out that it was $448. We had told them in advance that we had just sold a house, to make them aware of what would be involved in doing our taxes. When we questioned the $448, they acted as if they could not remember us mentioning the house. Thank goodness we found a coupon to use which brought the fee down a bit. The taxes were done quickly, but the whole process was miserable.
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April 2021 by Stephanie Shipp
Amazing service will never go anywhere else #cancers♋?
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April 2021 by Austin Alexander
Fast, easy and fair prices
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March 2021 by Tj Nic
Fast and professional Wayne was very polite and fun to talk to while doing an awesome job filing my taxes thank you
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December 2020 by Margie Randolph
I came in to see if you were still inside of walmart. Mary Jones was very professional and greeted me with a smile.
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August 2020 by Erin Babylon (Damu dinum)
Honestly horrible service i was charged 200 dollars for a service that had no work put into it because i received nothing but earned income credit...why was i charged 200 for that instead of 45? Its almost jun and i still haven't received my taxes, i was evicted and needed that money my insurance is canceled as well...and they have charged me to use a debit card for 3 monthly payments that i never even had money on their...horrible company but what can you expect out of people who make money off the irs ...the only taxation without representation we still pay for...we need to throw the irs into the Boston harbor...
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March 2020 by BatMFGaming
Thank you to Ms Mary Jones best time ever filling out taxes
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March 2020 by Crystal Tellez
Miss Mary Jones is the BEST!!She has helped me more than once,having to fix someone else's mess ups.
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March 2020 by Kaleigh Hagley
Mary Jones just helped us file and I could not have been more pleased... our experience was one for the books this was our first time with Jackson Hewitt and we will definitely be back!! Thanks Mary