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September 2023 by Daff Williams
Bought my last two cars from the Veterans Pkwy location and I can’t speak enough praise about how super nice and helpful they all are :) Cars are priced reasonably and are in good shape.
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August 2023 by Joshua Jackson
I would not recommend this dealership especially if you appear to be/look like a young driver. These people will look at you like you are crazy and automaticaly think you can't afford anything they have to offer they seem to forget they sale USED CARS. The car that I had my eye on had a reaking smell in the car so I politely asked the salesman that if there was anything they could do to extract the smell. He then goes on with trying to argue with me and tell me that's how "lexus leather smells" as if I'm ignorant. Typically I try to avoid big dealerships but if any thing Willy Herold Automotive had me going straight back to a huge dealership to make my newest purchase. I'm hoping race didn't play a part but as a minority I shouldn't of even stepped foot into their dealership. This dealership isn't worth spending your money on and I would definitely consider going else where. Especially if you dont fit the status of white.
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May 2023 by Shere B
They have some really good vehicles here, but if your credit under 600, don't even think about it.. they won't finance you.
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May 2023 by Bill Shurley
Andy came in on his day off spent 3hours with us purchasing a car no hassle thank you Andy
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February 2023 by Marvin Taylor,Sr.
I thought they would had more cars and trucks but I understand tax season on check back soon
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December 2022 by Jamin Ellis
It’s absolutely a delight to do business at Willy Herold. If you’re in the market for a car, I highly recommended them for the way they do business. They aren’t the typical used car dealer. You’ll be pleased.
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December 2022 by Oteria F
Car was financed here and never had any problem with the car at all. The car is still working very well only general maintenance. I would definitely recommend anyone buying a car from here.Service: Financing
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October 2022 by Marshall Archie
Very good experience, the gentleman who helped us was very informative and give us different options on how to buy the vehicle, mainly was not pushing to make a sell, talk to us like a normal person.
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September 2022 by Nicole McBeath
Do NOT use this shady company!! I let the salesman Andy Garcia talk me into coming to view a car at their Veterans location first and if I didn’t like it to drive to the other location to get the ORIGINAL car that I wanted! He made the call over to the Warm Springs location and said I was headed over (was supposed to swap cars) Well, I didn’t like the Burgundy 2010 Honda Civic he tried to sell me. 7 MINUTES later to only drive up and someone is driving off to test drive the car I drove 5 hours to buy. Not even 5 mins later, they return and say they’re buying the car. The other salesman was EXCITED to tell me, they’re buying it too…said it with a smile on his face.I offered to put a deposit down on Friday morning to secure this purchase before I drove 5hours. Again, Andy said I didn’t need it. This was GOD telling me to not use them. If they’re this shady, then I would probably not be getting a good car. THEY CANNOT BE TRUSTED!Trust was lost all in the 7 MINUTES it took to drive from one location to the next….
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September 2022 by Stefanie Smith
Bought a car there at the veterans blvd location. Andy garcia was very helpful and professional. There cars are at a good price with low mileage. I would definitely recommend them .
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August 2022 by Brandy Hoskins
My parents been buying cars from them for years. I Bought my 2005 Toyota Camry from there about 5-6 years ago and I had a dead end job at the time was having hard times making payments but Ms. Janet worked with me and I've since gotten a WAY better job making WAY more money and she was still working with me despite how hard it was. Highly recommend.
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May 2022 by jaydouce1229
I called asked some very basic details about a vehicle for sale. (How many keys, owners manual). He said I could get them off ebay myself. I asked if smoked in, he didn't know. I asked if he could check first since I live very far away. He said ok, i asked if he could call back if he was busy he said ok and hung up, didn't ask my name or number.
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May 2022 by jimmie murray
Oh I love going Willy Herold to get of my problems fixed. Been going there for like 12 years ever since I've purchased my 1st car from them. The service team is super friendly n helpful. Thank you Sandra n Brian for always fixing my car problems. And of course, Mr. Long helping finance my 1st car years ago
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February 2022 by Michael Tackett (Mikel)
I like looking at cars, getting an idea for what I want. They have a good selection of cars and the price is up front. They never hound you or pressure you about buying, just let us look and answer questions about the cars. I feel comfortable going back and looking at their new cars. I have not heard any bad experience about the dealership.
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February 2022 by Mitch Aldridge
Andy got me in an excellent vehicle for a great price. The best part of shopping with Willy Herold is that they won’t pressure you to try to buy something above your price range. They are happy to get you into something you can actually afford. We’ll always buy our used cars from these folks!
