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January 2024 by Mia
Take off work and clear your schedule if it has anything to do with the pharmacy. Extremely long wait times from picking up medicines to flu test.
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January 2024 by Georgia T.
Pharmacy is extremely slow!! They have a lot of help but.... Just coming from the ER for a serious situation. Informed the pharmacist when asked for my name-- just coming from ER -- Hughston Clinic called in prescriptions. I was informed the prescriptions were not ready. I said I had to wait. After an hour and 15 minutes-- prescriptions were finally ready. No attempt to expedite things. Other pharmacies have expedited for apparent, suffering patrons just to get people some relief! Especially since we were from out of town. Observing others coming in for routine refills-- things aren't much different for others. Very sad. It's a busy place (the outdoor drive up was 8 deep upon our arrival) and obviously they do not care if you go some place else to get your prescriptions filled.
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January 2024 by Ms Honey
Every time I use the drive thru pharmacy I have to wait atleast 15 minutes or longer. Even coming at 9am when they open I have had to wait atleast 15 minutes before being helped. Now that the new Publix is open, I will probably move our prescriptions over there.
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January 2024 by Lexi A (Lex)
I was at the Walgreens today I saw a women in the line they wouldn't let her return a nail polish she said she didn't care about the money she was trying to show the mistake they made the worker called her manager she helped not at all why bother getting the manager for her not to help she didn't even get to return it because of something in the systemSuch good customer service and technology? she had to keep the nail polish either way she was saying it isn't healthy the manager didn't even look like she was paying any attention she didn't help at all thanks alot Walgreens I won't be coming back. EVER
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January 2024 by Heidi Chavira
Don’t ever buy gift cards from this Walgreens or any other for that matter. Went here for Christmas gift cards and after giving them out at family gift exchange, when they tried to use them all of them showed already used! This was five different gift cards, and surprise Walgreens will do nothing about it and they do not stand behind their cards. They basically stole my money. Extremely disappointed and frustrated that I got totally ripped off.
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January 2024 by aria campbell
Unfortunately, I take multiple medications in order to stay alive, so I have to go to doctors and pharmacies a lot. I spend a lot of time and money to stay alive and have some quality of life. I don’t know what is wrong with this particular location, but the customer service at this pharmacy is the absolute worst of any Walgreens. It may just be the Columbus way of treating people, but it’s not right. The medications are rarely filled correctly. I call to double check to see if my medications are ordered. I always get an unfriendly attitude and unhelpful support when I call to make sure the medications are correct or if the order is taking a long time. Then I drive up to pickup and pay for my medication, and my medication is still filled wrong or not ready. I am patient… I order my prescriptions a week or more before I need them. As you know, sometimes you wait well over 45 minutes in line to pick up your medication. Where is the disconnect with the computer system where I request refills, the medication being ordered, and the medication being ready for me to pick up? Is it a human error, or is the Walgreens ordering system defective? You would think a corporation of this size would have perfected their logistics by now, so that customers can easily get the correct medication in a timely manner. On top of that, the staff at this pharmacy has the worst customer service… always an attitude, always unpleasant, and never an ounce of empathy, kindness, or consideration for the customers that are there buying medication to feel better. Walgreens, do better! Do something about this location, so that the North Columbus area can have a decent, well managed Walgreens pharmacy. This review is only for the pharmacy. The store is well stocked, and I have had no issues.
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January 2024 by Madison Wright
My new favorite pharmacy! They are so fast, efficient, and always have my prescriptions ready as fast as they can.They are always busy but very good at communicating and doing the best they can to help every customer.I was in line last night and waited a good bit before getting to the window (always seems to be crazy people in front of us who waste time).I finally got to the window and the lady was so nice- I wish I got her name. They had just closed but she took me anyways and was so respectful and nice to me. When I thanked her for taking me after they closed she was so sweet and said of course!This Walgreens is always so nice and caring— thank you for what you do!
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December 2023 by Sunshine cakes
This is my first review of Walgreens pharmacy. I was in the drive thru pharmacy line at 8:10 p.m. I was the eighth vehicle. I had two vehicles ahead of me by 9:00p.m. They close at 9:00p.m. Needless to say I didn’t get my prescriptions. They simply just closed the pharmacy and left a notice in the window. I’ve never had this happen before. I go to Walgreens when they text message me saying that my prescriptions are ready for pick-up. This was the worst experience ever. This is why I rated them with 1 star.
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November 2023 by Jim Billings
Several bad experiences -- all pharmacy related. Switching pharmacies for sure.
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September 2023 by Evelyn Guerra
On September 1, I picked up prescriptions via the drive-thru. The wait was super short, as the line was moving along nicely. I was assisted by Kentonya, who is the Pharmacy Operations Manager. She is FABULOUS! Pleasant, efficient, courteous and extremely thoughtful. I do not have insurance, so Kentonya took it upon herself to look for a discount for me. Best service ever!
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September 2023 by Tricia Holliday
Came at 12 noon to get an rx filled. I was told it would ready at 2:30. Now, at 3:10, I was told it would be another 15 minutes. I think they just turned it in to be filled. If I could give zero stars, I would because that is the service they give. This is not the first time this same thing has happened. I came by to pick one up when called in from theft Dr, and it another 30 minutes. Very poor service.
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August 2023 by Ryan R.
Extremely quick and friendly service. Gentleman at the front register was extremely friendly and polite. Well done!
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May 2023 by Vanessa Solis
Pharmacist is horrible here. Treated and spoke to my 65 year old mom horrible over the phone. Took a whole day with her calling multiple times to pick a prescription she needed to start that night.. Had to call her CVS care card to locate the RN # to do a Walgreens job. Switching over to another pharmacy.
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February 2023 by Tini Wilson
The freezer breakfast food needs to be pushed up.. it’s out of reach and as a Veteran looking for an ATM don’t come here… it’s right in the doorway no privacy and it’s also directly in the sunlight… making it nearly impossible to do a transaction with the suns glare directly on the machine and customers at the counter able to see your entire transaction
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February 2023 by Kristin McGurl
Never met a a worse pharmacy staff. Beyond rude, I’d go elsewhere.