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April 2024 by Chantal P
They charge to much for their phone plans.
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February 2024 by Michelle M.
Terrible Service cuts in and out all the time, as well as constant lies about billing and military discounts, aren't as they promise, we completely regret ever switching to them. Looking for other options.
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January 2024 by Janay Harris
30 minute wait to exchange defective watch but 6 workers standing and talking to each other. When asked if I could just return it, rude female says you still have to wait cause I only have 2 sales associates. Customer service is terrible with the exception of Dominique and a young dark skinned male. Had to return to this store 7 times in a months time. Switching service
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December 2023 by snowden pierce
Public Service Announcement for Verizon, Macon Road, Columbus, Georgia floor salesperson “Johnny” working 12/01/23:Salesperson Johnny added unauthorized charges to my son’s account that had to be reversed by calling Verizon 611.We questioned Johnny about the charges and he laughed at us and remarked, “you still here aint you?”If he did this to us, he may do it to you.
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November 2023 by Monica Rechkemmer
Dealing with Verizon is a pain in the a**. Everything you get a different person who tells you something completely different. They don't tell you all the hidden things when they say the phone is free....its not free and they change your phone plan and never say anything. You find out when first bill comes. I went to have husbans info removed since deceased and everything in my name. They still have his name on the bill....ugh. I hate VERIZON. Waiting for free phone to be paid off then going elsewhere.
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August 2023 by Growrena R.
Awesome new staff, great professIonal attention, clean, very helpful and worth the wait. The service for your device, they are knowledgeable and very willing to get you through your concerns with ease. Georgia USA August 15, 2023
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June 2023 by Charles Matthess
Lazy employees. I have been a customer for 15 years and they wouldn't help me unless I paid $30 in advance to transfer my contacts into my existing Verizon phone. I would avoid this location .they could care less about customer service. Management should fire all of them and start over.
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June 2023 by Bri Canon
Corrected info that other stores gave us
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April 2023 by Spencer Moffat
I had a superb and easy experience. Went in to trade my Samsung S21 for the new S23 and the representative at the store was very helpful. She was very knowledgeable and answered all my questions with ease.
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April 2023 by Rashmi Hudson
The staff was very knowledgeable in helping me find a case and screen protector for an older iPhone.
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January 2023 by Kaylee Brooks
I cannot adequately express my gratitude for such a great experience! Ashley and Aisha went above and beyond to ensure that my technical issue was resolved at great personal cost; they stayed late and tried multiple avenues to help me! I am so, so grateful to them for their expertise and tenacity as well as to the kind gentleman who was also in the store. THANK YOU!
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January 2023 by Donald Johnson
Great Curbsode Service and the Verizon Employee that brought my order to the Car deserves a Raise, She was Incredibly Kind and very professional! Thank you.
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December 2022 by Charmyn Turnage
I was unable to transfer my data from old phone to new phone. The service was great and able to transfer my data.
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December 2022 by Mary Planner
Not very helpful and the prices are way too high
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October 2022 by Nicole Hightower-Herlth
They were able to help me decide on what device I needed and the perfect service
