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February 2024 by Sam Bauman
Justin Zackery was positive and very helpful throughout the process! He helped get me in and out during a lunch break which was huge for me!
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January 2024 by Evelyn Mimi Woodson
Jeff has amazing customer service skills. He was very professional and detailed with all my questions. Jeff soft skills were awesome. He will be my go to person.
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January 2024 by Penny Evans
Malcolm and Sara went beyond just excellent customer service and they had really good personality. They're priceless.
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July 2023 by The SuperFamiCube
All employees are extremely professional, and they treat everyone amazingly.
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June 2023 by Z N
This is a store labeled Verizon that is run and staffed by some 3rd party company. They were the most unprofessional lot of people I've dealt with in a long time. Took forever just to pickup a phone that was already paid for.
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April 2023 by Kimberly Slade
I am the parent of a 19 year old who is at AIT in Georgia.He purchased a new phone from your Victory Drive location, and has had nothing but issues.The phone was defective- yet he has had to make multiple trips from Base to the retail store ($60 in cab fees each time!!!). He has been very frustrated, and the staff has not been helpful, NOR polite.My son was waiting for an associate to show up at the store, and was informed he was not permitted to wait in the store- he was considered LOITERING.He has now had to pay a $250 insurance deductible on his brand new broken and unusable phone.Horrible policies, and apparently terrible staff.- Upset mother of a young US Army Private.
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April 2023 by Zach Sulzer
Incompetent staffBought a phone last week when I opened my account and it was defective within 24hrs. Went back the day after it was bought and was not allowed to return it being it was a “broken” phone. Refuse to help me and completely useless
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January 2023 by Scam Stopper
*WARNING - THIS IS NOT A VERIZON STOREScam shop third party retailer. Go to a normal Verizon store, you are likely to pay 2-3x less than going here. Authorized retailers have a history of intentionally giving customers defective products in hope they would not return them. They will try to trick you into spending more money than you have to.
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January 2023 by 25matman1
*WARNING - THIS IS NOT A VERIZON STOREScam shop third party retailer. Go to a normal Verizon store, you are likely to pay 2-3x less than going here. Authorized retailers have a history of intentionally giving customers defective products in hope they would not return them. They will try to trick you into spending more money than you have to.
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April 2022 by Khadijah Akinlolu
My boyfriend and I had a very hard long day on April 5th 2022 with my phone breaking and his car breaking down we had an extremely long day with T-Mobile over pricing there iPhone 11 we finally decided to just check Verizon it was very late around 8pm JOSH greeted us and assisted us as best as he could he found out what our needs were in a phone and made us feel comfortable…. to sum everything up he got my boyfriend an iPhone 13 and I received an iPhone 13 pro max his customer service was wonderful it’s hard to find good customer service in sales but he was amazing I suggest anyone to ask for josh to help with phone needs
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March 2022 by Jennifer Mitchell
Rep I think his name was Harry was very polite, ordered my new phone and got me together with a new otterbox. He was the only person working but was helping 3 people at a time so A+ service will definitely b back.
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March 2022 by Cathy Miles
I always enjoy my experience at this particular store. It’s always a pleasure to speak to someone with a smile and has good customer service skills. Derrick was respectful and will help you. I haven’t had a bad experience yet here... ??
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February 2022 by kris john ramos
Probably one of the best customer service. Highly suggest receiving assistance from harry or any of the faculty members. They definitely will provide support and a speedy service.
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December 2021 by rita renfroe
Harry was awesome,young man that handle my phone upgrade. He did a great job and explain everything very professional. A great asset to this location on Victory Drive location..... come customers and great service from this location.....
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December 2021 by Rhonda Hudson
Alyssa was so helpful and a pleasant person. I appreciate that these days because it’s hard to find people to work in today’s society muchness have a great experience !
