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May 2024 by Rebekah Mitchell
I have 5 boxes for work. Almost every day the mail has not been put in the boxes. We can't do our jobs without the items being delivered. They close for hours at a time in the middle of the day and close at 3:00 pm at least once a week. It's infuriating!!
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April 2024 by Rebekah Poirier
They close everyday from 1130 to 130 for their 2 hr union break lunch. I have a business in uptown but I have to go across town to a post office that's actually open. Lazy.
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April 2024 by Mary Alice (atlmary)
i’m not sure if it’s this particular locations fault, however since this location is the main one here in columbus they are catching my angry review.
the past two months ALL the packages i’ve gotten (or not gotten i should say) via USPS have been a total utter nightmare. specialized expensive food products that i bought, got “lost” by usps for over a month, then finally did show up and were absolutely drenched in mold, couldn’t get a refund from the seller since they “arrived”, cost me about $300 total in losses. lemonhead makeup that shows as delivered in parcel locker, but then there’s no key to pick it up in my mailbox, and again since it’s showing delivered to the seller i cannot get a refund. a custom perfume that said delivered for 3 days, told my etsy seller who refunded me for it only to have it show up on day 5 leaving me to have to try and pay her back for the refund. a crystal order that came a month late just to be opened and the stones were absolutely shattered from such mishandling. those are just some of the absolutely nightmare situations brought on by usps lately.
i don’t know what they have going on nowadays but i have been messaging customer service of my favorite companies begging them to use UPS or fedex instead - id rather just pay an extra $5/10 and KNOW i’ll get my package safely, on time, and in one piece than get the free usps shipping so many of these smaller companies offer. it’s just horrible.
not to mention my usps mail person will literally shove the most giant packages in my mailbox til they break or bend the contents instead of walking their butt to my door. im so over it!!!!!! get it together usps! *flicks their forehead*
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July 2023 by Sarah Hodges
Parking spots usually turn over quickly enough to grab a spot without much of a challenge. Postal workers have been helpful volunteering options for mailing items requiring tracking.
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July 2023 by Mirah Benjamin
Mr. Lawrence is the best, hard working employee I have ever met not only at this Post Office but anyone I have ever been to. He deserves a raise asap!!
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December 2022 by Danton Faulkner
Easily one of the worst USPS offices and or areas I've dealt with constantly being late on deliveries, missing packages. The late deliveries is the most frustrating because it's usually the driver doesn't get to the office of our appt complex in time or a vehicle is parked in a mildly inconvenient spot so it makes their attempt undeliverable. Simply pathetic.
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August 2022 by Cody Vasquez
The service there is a joke. I can’t get anyone to answer the phone or give me an answer as to why my package was “lost” but is out for delivery today. Maybe they should hire more competent drivers, it’s ridiculous.
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July 2022 by Mirko Wenter
If in Columbus stop by, raise your head and look at all the very nice features this building has. And also look for archtectural detail of surrounding buildings.
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June 2022 by CamoMan Dipper
The service there is a joke. I can’t get anyone to answer the phone or give me an answer as to why my package was “lost” but is out for delivery today. Maybe they should hire more competent drivers, it’s ridiculous.
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August 2021 by Edgar Phillips
it's a beautiful historic building with an kinds of amazing things about it.
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July 2021 by Dustin P
I feel disrespected by this building due to their complete disrespect for OUR Nation's flag. Please take care of this awful issue.
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September 2020 by Maggie A. Skinner
All the staff are knowledgeable and kind! Thank you for your service!
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July 2020 by Sal Y.
I went to this branch to mail a package I'd been putting off mailing since March, but I needed the money (clothing return) so I went. There were no employees at the desk, only a bell. After ringing the bell several times and saying "hello?!" loudly someone finally came out, and she was NOT wearing a mask in the middle of a pandemic. Since the mask is to protect others, moreso than oneself, she was clearly stating that she does not care about others. I should not have to risk my health and life to mail a package. The fact that USPS are not wearing masks shows that they don't mind getting their customers sick and spreading disease and that we have an epic failure of government leadership in the pandemic. If you care about your health and are trying to NOT get COVID-19, avoid this place!!!
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May 2020 by Richard Young
Very helpful staff. However, I paid about $8.00 for certified mail a month ago to established, easily locatable mailboxes in Lake Bottom Park. I got both letters back this past week marked "return to sender." I've sent mail there before without issue. They wouldn't offer me a refund and apologized for the problem. Completely useless service now. Thanks for scamming me out of $8.00 to do a job you didn't do.
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February 2020 by Janina Coleman
My family and I went to apply for my daughters passport at the downtown location here in columbus, ga (31901 zip code) the postal worker refused to file our passport due to an error on my daughters birth certificate. The birth certificate stated my maiden name only not married. The postal worker went on saying it is inaccurate and that it could mean that I cannot prove paternity. We called the number on the form and it was confirmed that marriage certificate was enough if submitted with paperwork. We went back to explain the matter but the postal worker wanted nothing to do with it. We went to the local government center and they said that the birth certificate is accurate. The older postal worker should know this and not send parents on a goose hunt and refuse filing especially in a military town. Very annoying and time consuming.
