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April 2023 by Amber Speaks
Thomas and staff provided excellent service. I was in at 3 and out by 530. I was able to test drive the car on the expressway and Thomas was very patience and was able to break down everything for me every step of the way. I didnt have the full total to put down but they worked with me and I was still able to drive off of the lot the same day.
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April 2023 by Crystal Murphy
4 DAYS AFTER PURCHASING MY CAR I HAD ISSUES WITH MY CAR OVERHEATING AND THE ENGINE LIGHT COMING ON! AFTER 4 ATTEMPTS ARE REPAIRING MY CAR AND GETTING THE ENGINE LIGHT TO GO OFF, THEY FINALLY "FIXED" THE PROBLEMS. A FEW MONTHS LATER I STARTED EXPERIENCING THE SAME PROBLEMS AND NOW I HAVE HEAD GASKET DAMAGE, NO COVERAGE FROM MY WARRENTY AND A 10K QUOTE FROM PEP BOYS! DO YOU THINK THEY TRIED TO RESOLVE THIS MATTER? NO! THEY WILL NOT EVEN LET ME APPEAL THIS DECISION BY PROVIDING MY SERVICE RECORDS TO SHOW THAT I HAD MAINTAIN MY CARS UP-KEEP OR SUBMIT THE PEP BOYS REPAIRS THAT SHOW THIS AS A PRE-EXISTING ISSUES.BOTTOM LINE:THEY DO NOT CARE ABOUT YOU! ONCE THEY HAVE YOU CAUGHT IN THEIR SNARE, THEY PUT YOU OFF ON OTHER PEOPLE AND GIVE YOU THE RUN-AROUND!IF YOU HAVE THAT KIND OF TIME: BY ALL MEANS GO FOR IT!
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March 2023 by Antionette Hood
The process was very easy. Thomas and the staff at US Auto Sales Columbus, Ga were very nice and informative with the whole process. I highly recommended this place if you are looking to get your next vehicle. This is me and my husband’s second car that we have gotten with them and we couldn’t be more happier.
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March 2023 by Jamie Arnold
very friendly and thoughtful staff. Made you feel like family. Definitely has your best interest at heart and hears what you have to say and willing to help you get the vehicle you are looking for.
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February 2023 by Sherry Beegle
Thomas reeves was my sales rep and his team and staff was very friendly and very helpful especially when you're just out looking around for a car and you bring your puppy with you not thinking it was going to take but maybe an hour or so however they didn't seem to mind that I had my pet with me which is like a child to me so that was a plus in my book but overall I haven't had any problems with my car or the car company ( pep boys) that they referred me to go to and I'm sure if I do run into a problem they would be very helpful on assisting me with it keep up the great work US Auto sales.... my favorite part was test driving the car myself most car companies don't allow you to do that anymore.. their response " drive it like you stole it lol" #Happy Customer
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February 2023 by Brianna Brown
Mr Dwight was amazing! Got me in an amazing vehicle with great mileage and even took me to get affordable insurance! If you’re looking for a vehicle visit US Auto Sales ASAP!!!
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December 2022 by Jennetta Dent
Great Customer service and teamwork
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November 2022 by Trakeeta Banks
My experience with Thomas was wonderful. Dwight finished with me and I was delighted he did. I encourage you all to come here if you are needing a second chance at buying a car. Everything was fine all documents and expectations were explained to me in detailed and in writing. I love it here.
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October 2022 by luvenia bell
What I can say they’re all smiles, would you like a water bottle while you wait until you confront them about your car issues. Before I drove off the lot it was made clear the right side of my car was blowing cold & no heat. I was told to take it to Todd’s the same day, get to Todd’s and was told the car couldn’t be looked at due to workers on vacation. I received a check up call which I made then aware not only wasn’t the heat fixed I now had brake issues which I told wasn’t covered. I got the brakes fixed and yet still taking the car to Todd’s and being told the heat is working, every morning when it’s cold the heat blows cold even started smelling of gas. Yet the car is still not fixed and everyone is playing like I didn’t make it known doing my walk around. I definitely wouldn’t recommend this company and wish as a mom I never came here.
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October 2022 by Ashley Harris
Mr. Dwight was a pleasure to business with. He made sure that everything was in top shape and made the process a lot smoother. One thing I can say is you're not leaving with a faulty car!
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October 2022 by K A.
Worked hard to get me approved. Great customer service. Communicating by text which was helpful during my work schedule. Thank you.
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September 2022 by JaVahnne Rhodes
Que and all of her coworkers were exceptional in ensuring I left in a vehicle after I had been denied everywhere else. I highly recommend purchasing a vehicle from here!! They legitimately work with any credit score or situation
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September 2022 by Olivia Ware
Q, was the most patient and helpful sales representative I’ve ever worked with! She worked with me and my old car company who was taking a while to fax papers. She walked me through it the process and made a normally stressful situation go so smoothly. I would recommend her and the staff at USA auto sales to anyone wanting to buy a car. They are very accommodating and knowledgeable about what is the best deal! 10/10 best time buying a new car!
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September 2022 by Shanice McClain
I love my experience with Shaquille ! From the time we talked on the phone to setting up the appointment to actually walking in to purchasing the vehicle! I gained friends within those few hours! Def worth the experience I would recommend them to anyone ! They work with you to the best of your situation! So instead of reading this review go ahead on up there and ask for Q she will get you right !
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September 2022 by Qylan Adams
Loved the experience everyone there was very nice and engaging. Especially Que, she made the process streamline and enjoyable. Would definitely shop again!