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October 2023 by Veteran Chaplain VFW 5180
I just visited this T.J. Maxx location because I ride a motorcycle and it's getting chilly, so I decided to stop and get a thicker durable jacket. I also needed some new clothes and travel hygiene items because I am riding down to Tampa for my birthday tonight.I found a decent cheap Calvin Klein jacket, the first one I tried on was a small mislabeled as a large, the second one (in photo) i decided to keep on while I finished shopping (tags exposed and big security thing digging into my back on the collar. I found a "Sublime" sleeveless shirt (also in the pic) so I carried it and continued shopping, I was beside the registers, picking out a hygiene kit and checking prices on every item (because that is what you do when are intending on purchasing things) when a woman came up behind me and asked me if I needed a fitting room. I was confused and assumed she meant for the shirt in my hand, but she motioned to the jacket I was wearing.I said, "No, I am getting it and I'll just wear it up."She got on her radio and reported what I said to someone who was obviously watching me on the camera.This obviously rubbed me the wrong way but I let it go and continued shopping my way towards the registers. Then the woman came back, flustered as if she was being put in an uncomfortable situation, and said, "Sir, you have to take off the jacket. You can try it on but you can't walk around with it on."To which, I said "Okay, I'll take it now and I can't wait to write a review about this."I walked to the register, where a cashier who witnessed the entire thing avoided looking at me tried to not smile, and asked, "Do, you have a veteran discount?" As she rang me up.To which she said, "Unfortunately, no. We tried, since we are so close to the military base. . ."I vented to her, "That guy has piercings, he must be stealing. . ."Then I asked where the camera is, found it above me, and held up my US army retiree ID card for the audience on the other end and said, in case they can't read, "that says retired. . . Glad you wasted your time on me" or something to that effect.Then, the woman that initially talked to me let me know I could continue to shop there. lolTo which I said, "No, thanks."This location just lost one veteran customer and I certainly hope that this review helps sway your decision away from here. Burlington is next door, I think Ross is across the street, the next exit has the mall. . . Etm. I would highly recommend that you take your business somewhere else.
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October 2023 by Marie Dillard
It’s okay the other Tj maxx in Columbus is definitely nicer, the staff isn’t really super nice either
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September 2023 by Mayrita Traveler
Love TJ Maxx. Very clean store. What a great selection of kids' fall clothing on the Clearance rack. Love it! Staff goes above and beyond to help u out. Thank you, guys. You rock!
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September 2023 by Penny Joyner
Rhonda Lynn was awesome and took really good care of me. She was so helpful and has excellent customer service with a SMILE ? We need more like you and she’s a keeper for sure 5stars for you Rhondalyn!!!!
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September 2023 by Cassandra6 “His Vessel 4 Life” Lindsey
I loved finding my granddaughter size. I just wished they had more and shoes. But I'm glad I remembered TJ Maxx
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August 2023 by David Murray
Great selection of quality clothing and accessories and household items.
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July 2023 by SG P
Best place to buy quality, name -brand shoes. ?
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May 2023 by Carl Burton
The service and staff was great I was blessed today.
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April 2023 by Mary Gherardi
Great store!! My first time shopping there, can't wait to go again.
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March 2023 by Annette Marie
Nice store with great finds, little pricey but most of the stuff is nice so..
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March 2023 by Gabi Arstein
Cashier 1078 was very rude and was making up rules to the TJ Maxx policy where there is nothing stated about not being able to return fragrances.
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February 2023 by Tiffany Moreno
Store is always clean and well stoked. The staff is usually friendly for the most part and tend to be helpful.
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January 2023 by Andrea Kelly
I love love this store, they have everything and more. Customer service was Excellent!!
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December 2022 by Elaine
Love the sales/clearance items. Especially the coffee cups!
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December 2022 by Tami Gormady
Always have unique gift items and super good prices for them too
