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February 2024 by Debra Ingersoll
Placed an online order. Did not get the right food. Pretzel stale with no sauce. Order somewhere else! Used to be my favorite. Threw out half the food.
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February 2024 by ohh no
I waited 60 MINUTES IN THE DRIVETHRU This is unbelievable. I could get so much done in the hour that a waited. When the guy asked for my order, he said "oh- oh- im not ready yet" thats just dumb.
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January 2024 by IVEY 96
I mobile order a personal pizza on the 24th of January and it didn’t come with nothing but one thing ask for on the pizza. It’s very unacceptable and I think you guys should get rid these young kids at subway they are very irresponsible. I won’t be giving that subway my service again.
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January 2024 by Jakyia Cunningham
Not sticking to hours of operation
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January 2024 by Tracy Hart
Nastiest place to eat , go next door for great
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January 2024 by S Bailey
Veggies looked small and frozen, even the pickles were yellow , who wants to eat there never
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January 2024 by tango Tango
Went to pick up a couple of sandwiches. No other customers were there. The 3 young men that work there were running about the store playing and chasing each other. The person making the sandwiches ran to the back of the store and never came out to wait on me. I waited and a few minutes and told the other young man playing on his phone at a table, never mind and left the store. Other times I've been to the store during working hours and the door was locked and the "Closed" sign was on the door. I don't look for this Subway to be open long at this point.
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November 2023 by Jill W.
I have never been treated so rudely as I was this morning at Subway on Schomburg Road in Columbus, GA!!!! (Nov 21,2023). I do not recommend this store EVER!! They do not belong in a customer service!!!
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November 2023 by Vincent Vargas
They made me wait in line for a long time even though I was at the front of the line. Workers were just standing around. Also when they made my sandwich they took 10 minutes to make it and the guy who was high or something and was so slow. Never coming back.
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November 2023 by Lorrie Denham
Employee argued with customer about how to make a steak and cheese wrap, add pepperoni. When I have been going to this Subway for 3 year's now.?
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October 2023 by Madison Willis
Just went to to the location on schomburg road where nobody was there and no one was in the the drive thru . Woman at the window told us to start with our order then asked us to wait . We waited for over 10 minutes then when she came back on her headphone she was extremely rude and i told my husband I no longer wanted to eat there because her attitude was nasty . And we told her she then told us she was the manager . I called to the store and asked for the managers name and she said she would not give me that information and hung the phone in my face . I called back to the store and asked for the managers name again and she said it’s private information and i said no it’s not if you are a manager . She then laughed and i told her i was going to contact corporate and she told me do what you have to do . I will never go back to the Subway on schomburg road and i have even began to call my family and friends and tell them not to go there either . That’s no way to treat a customer or talk to anyone period . Oh believe me when I say whoever that manager was I will be reporting it and it will be handled . My kids were in the car as well as my husband during the event and time
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September 2023 by Heather Howell
Ordered ahead, still had to wait an hour for 6 sandwiches. They had the dining room closed with no signs. Sad.
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September 2023 by Kimberly “Niki” Amundson
I ordered online with Subway App (not a different carrier like door dash) when i got there to pick up my order, they said they were not getting the online orders pushed to them. They required me to pay them for my order instead of accepting the online order showing where i have paid for my food already.They had no resolution to issue except contact Subway app. Well, there is no way to contact someone except via message service thru the app. As of today, it has been 4 days and no response to my message.Then to top the whole fiasco out, she put old discolored lettuce on my sandwich.i will not return to this location. I never have any issues with the Subway on Manchester Expressway.May just not trust the app any longer. i still had to pay for my meal 2 times!!!!!
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September 2023 by ,Martha Tubb
Lunch Sunday, September 17... 3 employees, 2 drive through customers:The young man seemed to be the only one who knew what was/ should be going on. Not much effort exerted in taking orders, tried to get away with 2 thin slices of meat on my sandwich ( got that addressed), the lettuce was brown and old looking, sandwich was supposed to be toasted-- less than 10 seconds so cheese was not melted nor bread warm; checking out no vocal interchange and added 2 orders together; no ice in drink machine/ had to ask for ice and was given a small amount in cup with no comment.I felt my business was an inconvenience--- may not return as a customer/ certainly not without going inside to see the available goods.
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August 2023 by Blake Drake
I went through the drive thru. Was told to hold on for a good 10 minutes and then ordered. Got to the window was not greeted and waited about 10 minutes for my food before someone evens came to the window. When I got my food it was not even what I ordered. I ordered the turkey cali club on wheat bread. I got bacon and lettuce on a wrap. No meat in there or anything. Very disappointed. Even called to see if I could talk to someone and was put on hold for another 10 minutes.