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October 2023 by Hunter Daniels
I love this Storage Master, the staff are all AMAZING, the rates are Amazing, and the Cleanliness is AMAZING. I never feel like I’m gonna get jumped when I need something late at night. I’m in the business of needing things from my unit a couple times a week and it never feels like a hassle. Only thing I would improve is a way to light the units, I do find myself having to use my phones flash light to see sometimes.
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October 2023 by Kim Cook
GOOD customer service.
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August 2023 by RJ Bailey
Nicole & Lilly are professional. Great service. Thank you
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June 2023 by Vincent Campbell
I was impressed when I walked in because I was greeting not only by the staff but walked into a clean inviting business. I treated with respect and a high level of professionalism. They were efficient and accommodating for all my needs.
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June 2023 by pagan poet prophet
Very friendly employees,clean establishment
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May 2023 by Dorothy Champion
Highly recommended. Great location, very comparable rates, clean facility, staff is friendly, active, on-site, and eager to help with all storage needs. Maintenance keeps it tidy. They sell moving supplies and handle Penske Rentals. The best kept secret is the Post Office just inside.
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April 2023 by Bonnie
It was great except they put a $150 hostage fee on my account. I understand that they need a deposit for their vehicle but PLEASE, let me put up cash! That way I can get it back as soon as I return...not 7 to 10 days later when you and the banks are done "borrowing" MY money. I need it too!Customer service and truck was fantastic and no problems whatsoever with the rental.
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October 2022 by Rachel Ball
Nicole and Lily are THE best ever. I had a lot to accomplish today and they went above and beyond and are the sweetest. Give them a raise maybe??
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March 2022 by Cherlenia Crawford
I visited to apply for a rental property. The staff was kind, caring and gave excellent service.
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December 2021 by David Moyerman
After using the post office here with great results for several years, there was a new mail clerk today, however. She banned me for life because I didn't ask her nicely for service while the geriatric lady in front of me stepped to the side to haltingly scrawling an address on a mailer.As I sheepishly left the facility she decided to publicly humiliated me without prompting by raising her vice to tell me where to go (for stamps).
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November 2021 by Kayla Hall
A hidden post office!! I love it. Great staff.Cleanest bathrooms in columbus!!
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October 2021 by Chuck Odum
We use Penske for our church’s monthly food distribution. They have been very supportive and cooperative while meeting our needs. Great staff. Polite, professional, and easy to work with. We plan to rent every month for the foreseeable future.
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July 2021 by Bonnie Ferguson Haden
Amy is extremely nice and very helpful. Thank you so much for all of your help Amy.
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July 2021 by Patti Simkins
I use these folks' postal services and they are always friendly, helpful, uncrowded!
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November 2020 by Tamika Allen
I have been using them for years and very nice people
