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April 2024 by Sheinoura Wise
Sports Addition Employees were super friendly and welcoming!
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March 2024 by Corey Glaze
Dee and the guy with the braids made it easy for me and my wife to shop with no rush they were helpful and polite
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February 2024 by Gabrielle
Customer service is A1 Brandon is doing a great job
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February 2024 by Marion Hemingway
The Staff is courteous and professional. I buy all my sneakers there
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January 2024 by Terrance Fedderick
Store was well organized and store associate provided me with excellent service when getting my raffle order
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January 2024 by Dee Da NYC Barber
Best customer service in Columbus!!! Manager is the best at making you feel welcomed and the staff are always pleasant and helpful
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October 2023 by Edward Miller
Great customer service everytime i go in store im greeted with great energy and enthusiasm and can find exactly what im looking for!!
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September 2023 by malike lawing
Great clothing always updated with new items and the stores are always fun with good music an amazing staff ..and rewards usually hit your account to save you money
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May 2023 by Frederick Wilson
Everyone was so helpful
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April 2023 by Brittany Stroud
If I could give negative stars I would. I bought my daughter a pair of air Jordans for her birthday. I was unaware they knowingly ran big so after she tried them on we decided to exchange because they were so big they fell off her feet when she would walk. This was all she wanted for her birthday & I worked hard to buy her these shoes. Saturday 4/15 in the afternoon we visited Sports Addition to exchange & buy myself a pair of shoes. The manager stopped me to inspect the shoes I was returning as we were walking back to pick out a new pair. He very rudely told me the shoes do not lie and these were unsellable. I told him they had been wore once when trying on inside our home & he again told me the shoes don't lie. I asked for corporates number & while I was waiting his staff all approached me with him still present. My 9yo was so scared she was crying because I had 4 or 5 people yelling at me. The biggest thing for me is that the thin girl with pigtail braids & glasses told me I might need to sweep my floor. I tried addressing this but the manager said nothing & it just went sideways all around. As I was walking out after I got corporates number these women all yelled at me & my 9yo to get out of their store like they were kicking me out. As someone who has worked in customer service my entire life this was the worst retail experience I have EVER had. For a manager to allow the behavior he did is a disgrace. Yes, I was an upset customer but instead of de escalating the situation his team hyped it up which goes totally against anything I have ever learned.With that being said the manager who worked when I bought the shoes was funny & very presentable. I am assuming he is in a higher position in management & I hope this situation reaches him.We will never buy from any Hibbets again if this goes unaddressed. We may just be one family but I am sure I won't be the only person to experience this there.
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April 2023 by Tina Stallworth
Great service however I didn’t get my 20% discount on the shoes I purchased
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December 2020 by XIN WEI
The worst sports store I’ve ever seen. Would not suggest to purchase anything here. The staff here is wandering all the way without giving any help.
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March 2020 by Mickey Butler
If you need gym/sports gear, look no further. They have great options and variety for sports gear, clothings, weights. For a local sports shop. They impress me.
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March 2019 by christian Scott
Awesome place I highly recommend yo those that want to buy sport equipment
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August 2018 by Ashley Bunkley
Great customer service. Everyone is helpful, especially a woman named Gina Neal. She was helpful, knowledgeable, polite, and suggested other products, such as shirts, socks etc.
