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January 2024 by max burk
Johnny Dye is very helpful and very knowledgeable. And he saved us a lot of money on our cable and on our cellular service.
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January 2024 by JRWYJR
Hateful acist employees! We will be changing!
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December 2023 by Anne Dickson
Signed up for spectrum Internet and mobile today. Lem have great customer service and answered all my questions. He even scheduled my set up for me so I wouldn't have to. He's one of the reasons I decided to switch!
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November 2023 by LISA DIANE COOK
Traded in for a new cell phone. Got the Motorola Razr. Love it
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July 2023 by Penny Joyner
I want to acknowledge Alicia who is the best Manager ever she took really good care of me and also Lem who made my switch to Spectrum quick and simple your level of customer service is excellent, you are both keepers for sure!!
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June 2023 by Heidi Story
I had a great experience at this location. I worked with Day who helped me switch from another carrier. I cannot say enough about her patience and customer service. I truly appreciated her help.
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May 2023 by Diada Luna
So many outages. Every week there is at least one outage that lasts for a minimum of 6 hours. I would give 0 stars if that was an option. Reporting issues also doesn't matter because they do nothing to repair. If you have an alternative use it, there can not be worse then them
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May 2023 by SwannyEdits
I have had spectrum for 2 years and the only reason I still have their service is because they are the only ISP that services Ft Benning. Spectrum CONSTANTLY has outages, has messed up my billing on 2 separate occasions. Unless Spectrum is your only option I most definitely don’t recommend them, if you do have to choose spectrum don’t be surprised when there is weekly outages.
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April 2023 by Sam Son
Net goes down 2-3 times a week. Horrible, plain and simple.
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April 2023 by PATTY TIDWELL
I finally talked my parents to switch to Spectrum. I just wanted to say Thank you so much to Johnny on Macon Rd for the great service and being so kind and friendly to my mom and I. Thank you Johnny for being so kind and helpful with the cable service and cellphones for my parents. It means a lot to me. Friends Always Patty and Marie ?
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March 2023 by Tosica Matthews Figueroa
Once I was seen the customer service was great. It took entirely too long to be seen. Almost 45 minute wait.
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February 2023 by Heather Netrow
HORRIBLE! I got here as soon as they opened, I was there 45 min. Customer service told me I could turn in my cable boxes to save money. The store told me I have to keep 1, even though we use the app for cable so, I’m forced to pay for a box we do not use or need.
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February 2023 by Thomas Cook
I changed services from mediacom after 20 years to spectrum. The internet is really good the TV is pretty sad. What I am really wanting to warn you about is the smoke and mirrors on the sales pitch. After getting my package set the salesperson asked me if I wanted free mobile service. I told them I really didn't need it but they insisted it was free with my package. The service was free for a year but they sent me a "free" tablet that cost about $10 a month forever. I tried to cancel and send the tablet back and they told me the tablet was non-returnable and I had to pay $170 to get the service turned off. Be careful if they tell something comes with your package because it will probably cost you a bunch of money.
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December 2022 by braden cotney
Good wifi low price.
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October 2022 by Jayce Bear
Alicia at on Macon road store was great in dealing with a tech errors. I was very pleased with the customer service and will only go to that location in future because of the great service I received. Not saying any other location is bad but when someone does you right why chance it anywhere else.
