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August 2023 by Seddy Blasted
Got me taken care of quick and efficient, crystal and tae thanks again guys !!
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December 2022 by Rick Goebel
Absolutely disappointed with this business! After years of patronage I will no longer be using this business. The ridiculous excuses and lack of customer service is inexcusable. The amount of money I have spent and the amount I intended to spend there should have motivated a more focused response from the staff. Sadly in this market I have many other businesses to use. From closing without advance notice to months long delays for routine work is simply rude. Unprofessional!
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July 2022 by kathryn postin
We have bought multiple pieces of jewelry here over the years. Tried to give them our business for our wedding rings and engagement ring. We basically had to do all the leg work no one would call us when things came in kept having to contact them for updates. Finally got sick of it and spent our money else where. Tried to give another shot for a necklace we purchased there for repair as the chain broke. After 2 weeks of not hearing anything I call to find it hasn’t been repaired and the lady on the phone told me I should purchase a thicker one it’s too delicate and will break again since I wear it with a pendant; however they are the ones who sold me this chain with the pendant on it.. picked it up and will take my business elsewhere
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June 2022 by Hannah Trader
My experience was extremely pleasant! The staff was very friendly and accommodating.
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May 2022 by Charlene Rallo
Took some items for repair, a diamond bracelet with a broken link and a charm bracelet to have charms soldered on it. Ask they just do the work and call us when it's done, as we trusted them. 3 weeks later haven't heard from them, so I called to inquire. Was told they were "waiting to call and give us an "estimate " for the work". When I asked the delay, I was put on hold and then disconnected. So I called back and got a recording that "this number isn't accepting calls from you"!When I went to reclaim my items, the diamond bracelet had been repaired, but a diamond was missing. They claim to have a recording of me bringing in the bracelet showing it missing a diamond, but I haven't seen this.Completely unprofessional and exceedingly poor customer service. One of the charms they never put on my bracelet came.frim this store.
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October 2021 by Peter Goris
Very helpful and polite staff. They fixed my broken necklace quickly and for free. Thank you!!
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March 2021 by Julie Gilstrap
Perfectly professional, precise and practical!
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January 2021 by Catherine Ray Sapp
I absolutely love this store! My family has enjoyed shopping here for years, and now that I am getting married I knew I HAD to register here. They are always so very helpful and personable every time we’re in there shopping and looking around. It’s a lovely store and I can’t say enough nice things about everyone there! I highly recommend!
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December 2020 by Jayne Dunn
Everyone at Schomburg’s is so friendly and knowledgeable. It’s a great shop for jewelry, China and all your special gifts.
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November 2020 by Jason Keaton
Great LOCAL jeweler and they have some amazing gifts! Every time I buy a gift here they have amazing insight and their customer service is amazing!
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November 2020 by Lisa White
The nicest and finest jewelry store in the area! The service is unparalleled and you will enjoy the brilliant jewelry and gifts! Thank you Schomburg’s for always exceeding my expectations!
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June 2020 by Ashley Bernhard
About a year ago I tried to have Schomburg's resize an antique ring. Very VERY simple, plain gold band. My only request was that they save the hallmark, which was up high on one side. After not hearing from them for several days I called and was told they were unsure they could save the hallmark and would need to send the ring to Atlanta. I gave the ok for this and was told they would send it out before the weekend and to expect a call. When a week went by I called them and w
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March 2020 by Sara Walters Ingram
I cannot day enough nice things about Schomburg’s Jewelers! My parents used them, they helped me with things pertaining to my wedding over 50 years ago, and now they are helping me with my grandchildren’s things. I drive from Opelika to enjoy their wonderful service. And today, during the Covid 19 scare, they are Fed-Exing me a special gift for a 13th birthday girl tomorrow, so I won’t have to drive there. It’s hard to top that. Sara Walters Ingram
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February 2020 by Charles Howard
Schomburg’s has engraved my notecards and business cards for more than 30 years. I no longer live in Georgia, but continue my long distance relationship with them because they deliver perfection, every time.
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December 2019 by Ashley Waters
My husband went in today to drop off my rings to be dipped and the lady working looked them over and told him all they needed was a good cleaning. They could have easily taken our money as we didn't know any better. Thank you for your honesty, we will definitely be shopping with you in the future!
