Sam's Club in Columbus offers a wide range of products and services, including groceries, pharmacy, optical, home furnishings, office supplies, and TVs. Members benefit from warehouse club prices and quality items, with some unique options not found at Costco. The store has a deli known for hotdogs and pizza, which many customers find tasty. Prescheduled Club Pickup orders are available from early morning, but customers have experienced long wait times and delays, especially during busy hours. The pickup process requires customers to alert staff upon arrival, which has sometimes led to waits of 45 minutes, causing frustration for families with children. Gas prices are lower than other places, but the gas station often has long lines and is difficult to access due to its current location, which affects entry and exit from the parking lot. During bad weather, there are shortages of shopping carts, leaving customers to go back outside in the rain to find one. Staff shortages and management issues have led to a lack of carts and slow service, even when customers try to help by bringing carts inside. Despite these challenges, many shoppers appreciate the store’s atmosphere and the convenience of the scan-and-go app, which makes shopping easier during crowded weekends. Overall, Sam's Club provides good value and a variety of products, but improvements in wait times, staffing, and store organization could enhance the shopping experience.
Long time member still, no tap pay. Everything is always stocked up good. Good prices. Have to get tap. Welcome to the 21st-century.
March 2025
We love this Sam's and shop there regularly. But tonight in self checkout, there were no assistants working the checkout, and people waited for 10 minutes or more for someone to come help them. The lines were backing up too. It was a mess. Just have to hav one or two assistants available always.
February 2025
Gas is cheaper than other places but the line is always ridiculously long. It really need to be relocated. It makes it hard to enter or exit the parking lot. Not so bad early.
