-
November 2023 by Deontra Tyler
The shop has all type of hidden fees. The main truck stops are cheaper from labor hour and they dont have all these hidden fees. They charge us machine fee of $55 to run health report. We ask for the health report which they clearly didint do. We have to wait for them to run it again shady business practices. The have a shop fee of $18.70. You automatically be out of $73.70 before getting any work doesn't include taxes. The labor is $187 which is above Loves, TA and Pilot. I'm not arguing about the labor but if you add in all fees. You will see there higher than going to Freightliner dealership. Its reason nobody in Columbus, GA go to rush because of above normal rates and bogus fees.
-
November 2023 by Mad Mike
I showed up 10 mins before the opened. They got me right in, 10 mins after they opened. I'm a bit surprised, that they had to go somewhere else to get something as common as an air dryer. But they got it done right when they said it should be ready.
-
January 2023 by Chad Marchman
I own a NAPA Auto Parts store and do business with RUSH in Columbus GA. We are Sales Tax Exempt. We have contacted them and emailed our Sales Tax Exempt number SEVERAL times. It has yet to be changed!! It has gotten to the point of trying to use anyone but RUSH to get parts. They are our last resort.
-
December 2022 by Diana Becker
Don't go to the Columbus, GA facility! Our bus broke down. They took nearly a week to even look at it, in the meanwhile we were stuck in Columbus. They then took another week to attempt to work on it. When we did get it back and paid for, it broke down after less than 40 miles with the exact same symptoms! You guessed it, they would not take responsibility for that either.DO NOT USE RUSH OF COLUMBUS, GA
-
December 2022 by James Price
Great parts lady, very helpful and knowledgeable.
-
December 2022 by Tom Stanley
The parts department goes out of there way to help
-
September 2022 by Alberto Bones
Wow, I cannot believe I am in this situation. I took my truck to the shop back in June for repairs. The team at Rush had multiple inconveniences back to back, some due to "previous work" as to what they indicated and some completely on their hands. After a few more struggles with the truck, they completed some repairs but finally called me and said they did not have further resources to continue due to the brand and the age of the truck (2001) which in that case, I would have been more than happy if they would have just told me "No" from the beginning and I would have drove my truck somewhere else. I feel really disappointed with the service and the shop. The truck was supposed to be back up and running after the repairs, just minor things like wipers not working properly and the a/c blower issue. I went to pay and they charged me $11,095, for the repairs in which I found kind of overpriced. BUT the real issue lies when I went to drive my truck away from the shop, THE TRUCK DID NOT START!! After ELEVEN THOUSAND DOLLARS you are telling me that I had to tow my truck out of the shop too??!!Unbelievable, this is like scamming and stealing. This is not what this company supposed to be about. But here I am, at another shop and out of eleven thousand dollars and a truck that was moving before getting to the shop, had to be towed out. I would never, ever do business and will never recommend them. I rather go out of business before I go back, which is pretty much where I am at. Do not even waste your time and money with this company, A truly disappointment.
-
June 2022 by Anthony Lyles
Order a radiator from these people and they lied to me and told me they ordered it and didn't waited on them and ended up losing a whole week of work will never deal with them again
-
November 2021 by D Lowe
I've got a freightliner myself, but the guys are always willing and helping me out with those interchangeable parts. Good experience every time I go there.
-
July 2021 by David Thompson
Rarely on time, rarely on budget. Extremely expensive with poor customer service. Terrible diagnostic technicians. They replace parts that don't require it and then merely keep replacing parts until the codes disappear. They are merely here to make money, not to provide a quality service or to be responsive to your needs.
-
June 2021 by FRANK MUNSON
Every staff member I encountered here were very pleasant. My dog and I felt welcome and were treated like 1st class. The Driver Lounge was comfortable and the restroom was clean. This shop is great!
-
April 2021 by Tameshia Mann
Alex, Ryan and the crew here at this trucking repair company are the best!!! Our trucks are always service with the best knowledge and integrity. The turnaround times are always convenient to our times that we need the trucks back. I would recommend this company every time.
-
March 2021 by James Ryland
nice shop. clean. great mechanics too..
-
January 2021 by Kevin Stanfield
Close to home, so I come here often and they always treat me right. Thx
-
October 2020 by Reggie Benford
These guys have always gown above to get me in and out. They keep me rolling!
