-
February 2024 by Rolanda Rogers
it was a pleasure having Amy Schroeder on my side as the lender for my clients when closing the deals she is an awesome mortgage lender and I would recommend her to anyone who’s looking to purchase a home. Thank you Amy for your great service.
-
November 2023 by Elmore_ Kingdom
I absolutely recommend Amy, she was super on top of everything ! Super friendly and reliable as well !
-
July 2023 by Dalton Walker
My experience with Ruoff was great. The Ruoff team did a great job explaining every step of the process and made the purchase of my home a breeze. I most definitely will be using Ruoff again in the future.
-
July 2023 by Amaya Graham
Im so glad I went with Ruoff! Amy was able to help me close on my home super fast after being the second loan officer I had to work with. 10/10 recommend!!
-
July 2023 by Tamia Walker
Amy at Ruoff is by far the best lender I have worked with! When purchasing my home, she was extremely knowledgeable and available to answer any questions when I needed her. Amy made sure I was always informed and provided serval updates through the process so I was never in the dark!I have recommended her to several family and friends and Amy will always be my number 1 choice when purchasing a home!
-
July 2023 by Amy Schroeder
Purchased and refinanced my home with Ruoff. OUTSTANDING service with excellent communication as well as a seamless, efficient process! Thank you for taking excellent care of your clients!
-
July 2023 by Erin Vest
We love our new home and so grateful for your guidance throughout the process. The process was seamless and we were final approved in less than 2 weeks. Thank you Amy for everything!
-
July 2023 by Amanda Vest
I have now bought two homes through Ruoff and Amy Schroeder. I truly don’t believe either of my homes (one way under appraised and one had an extremely difficult builder) would have closed on time or gone as stress free if I didn’t work with her! She’s the best around and I would recommend her to all my family and friends. She knows her stuff!
-
July 2023 by Justin Vest
Amy was on top of everything during our entire process. I never worried about anything. She kept me informed during the entire process and understood the importance of peace of mind so that we could plan accordingly! Highly recommend!
-
July 2023 by Martin Schroeder
My mortgage has been with Ruoff for more than 5 years, bought and refinanced with them. Their efficiency and communication is top notch.
-
July 2023 by Brittany Knight
We have auto payment set up and have paid on time, every month since working with Ruoff and have the bank statements to prove it. I received a bogus late fee of $74 and called to speak to someone. My husband is deployed and we have zero communication or contact. Ruoff refused to talk to me because I wasn’t my husband. Even with providing our loan number, our address, social security, and additional information they requested. I was told “you don’t have to pay the fee now but you will have to pay it off eventually” yet they refuse to tell me what the “late fee” is for. This is how you treat loyal customers? Extremely disappointed. You would think that given my husband is deployed and we have no communication (unless a medical emergency), that they would work with me, considering my account is the one paying their bills and I provided all necessary information. Awful customer service. You service an area that is predominantly military. Do better.
