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October 2023 by Willie Mae Ages
I was very please at the service I received at Rooms To Go. Everyone was very friendly and kind. The sales person that worked with me were very professional, and knowledgeable of my description what I wanted. I appreciate the system they have in place to meet my needs for making my purchase. Rooms to Go is my Store.
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October 2023 by Kris Skerencak
Great selection and they can have your furniture delivered in about a week.
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September 2023 by Virtuous Women Praying Alter
Great price, great product. Can’t beat the prices around Columbus! Love the store and all they got
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September 2023 by Ydha Soto
Everyone here is very helpful, personable and always willing to help. I love Antoinette she is very inviting, she has done above and beyond. I love that you can drive back and they will bring out the furniture that you purchase in the store. Very highly recommend to come by even if you are just window shopping. I keep going back!!
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September 2023 by Helen White
They ordered it promptly & will deliver & set up my purchase! Sales people are courteous & efficient !
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August 2023 by BJ Lester
Awesome ,awesome,Awesome amazing salesperson she hooked me up I appreciate all she helped me with
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July 2023 by ReJeana Ugh
Mariah was so helpful. She was patient with me. I ask a lot of questions with any puchase I make. I ended up buying 2 items. They are perfect.
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July 2023 by Monica McMiller
Went to order California king mattresses or at least get information on them as well as purchase a dining room set. An associate walked in as I entered the store who was also a supervisor, and no greeting was made. He walked straight to the back. Another associate ( female) walked right past me as if I was not there. She walked to the same supervisor who walked in with me and discussed her clock in and clock out time and then left. I watched as three associates look me in my face as they sat on a sofa engaged. I was never greeted and not one person asked me if I needed assistance. I would not recommend this store to anyone for their poor customer service.
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July 2023 by Anthony Duhon
Pleasant experience. Did not push us into a sale, but was able find an affordable full living room set.
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July 2023 by Madison C.
Nice things but unwavering in policy for valued customers. We spent over $3000 with this company!!!! We were unhappy with our full size bed & wanted to EXCHANGE for a Queen-- not just return. We bought the mattress 1 month & 2 days prior but were unable to exchange it before the 30 day window because we were on our honeymoon for more than 3 weeks. We slept on the mattress for a total of 1 night & kept the plastic. They WOULD NOT exchange our bed & wouldn't even let me talk with the manager. I understand policy but I feel they should've made an exception given the obvious circumstances.
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March 2023 by Kimeeka Knight
Ask for Mike! He was very knowledgeable, helpful, and patient. He gave us as much help as we wanted, but also knew how to give us our time.
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March 2023 by Lisa Mensah
I was in this store on Monday and purchased over $5,000. I made it very clear to my salesman Derek and the assistant manager that my daily limit on my debit card was $5,000. The clerical assistant does not appear capable of doing basic math. My first transaction was on the debit card for $2900+. The transaction should have also been on the debit card for $2025. So for the third transaction, I had a balance of $400+ for which I took out a credit card. I kept waiting for the charge of $2025. to hit my bank account and it never did. I was paying my credit card and that is where the charge appeared. I called the manager to report this and she was very unhelpful. She told me there would be a 20% restocking fee and she called me a liar. Shop at Rooms to Go at your own peril.
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March 2023 by Hope V.
terrible company I bought a huge sectional like two and a half years ago and purchased insurance on it and paid almost $300 for the insurance ,,,, and the salesperson said it included one free cleaning also a part on the furniture is broke and I did a claim and why is both of these these denied claim . be careful they scamming and it's sad that the company would allow this to be and take that much money . at this time I am disputing my claim. just sad . they don't even deserve a one star.. be careful folks.
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March 2023 by Wurlan Harris
I just want to say thank you for the effort made in helping me with getting a great deal. Ms Antoinette Hardesty Walters is a great and amazing salesperson!!!!
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February 2023 by Mady Decor
The best store and customer service is exceptional. You will no go wrong with visiting the store and get excellent service. Ms Macmurrain and Ms Tiffany Lamb were the best on assisting me in creating a beautiful space with the furniture on hand. Kudos for the hard work and patience to work with me.
