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August 2023 by Leshia Dunn
Absolutely love Rock Star! LuLu loves going to the Spa! Always happy to show off her new hairdo.
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July 2023 by Rachel Elliott
We love this place! They took great care of our little blind girl Jazzy, calmed this anxious mama, and are just simply wonderful!
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July 2023 by Katelyn McBride
We’ve been using Brenda since 2017, and our little dog adores her so much! When he is with her we never have to wonder if he’s safe or scared, she’s so kind not only to us but to him ❤️
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June 2023 by Hannah Conner
We absolutely love RockStar Paws! They always take such great care of our Pittie Zhi whenever we have to board him and go out of town. I truly trust them and they always do a courtesy bath before we pick up our fur baby. Thank you so much for always taking care of our Zhi ❤️ we appreciate all of the phenomenal staff members!
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June 2023 by Brandon
Boarded two dogs for a few days. Picked them up, and they were happy and clean. The staff member I spoke with was nice and extremely helpful. It was a little pricey. Reason for the 4/5 stars - no daily text/photo updates.
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May 2023 by Tracy Bowling
Our family has taken our yorkie poo, Pepper, to Rock Star for several years now. We have her groomed every 2-3 months and boarded once or twice a year. Brenda and her staff are wonderful at what they do. We are always very pleased at how Pepper looks and feels and know she’s in good hands when we go out of town. We live in Salem but Rock Star is worth the drive!
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March 2023 by Ariel Cantero
I’ve been bringing my dog to rockstar paws for years and they have always done amazing! The best customer service, you can tell Brenda genuinely cares about the dogs. The best part is that my dog stays smelling great for weeks. We love the different bandanas she gets every time we come!
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March 2023 by Abaddon Kilmister
Brenda and staff are absolutely amazing and sweet. They did great work on both of my dogs remy who is a beagle mix she smells the best she’s ever been and Ellie who is a shih tzu Schnauzer mix brenda did. an absolutely amazing job with her hair cut. I’m definitely planning on bringing my two back again.
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March 2023 by Tiffany Hash
Not only does this place not answer the phone as you can see in other reviews, they txt you. If you’re looking to have your dog transformed into a completely different looking dog, go here! All I asked for was a Yorkie cut face (which our puppy is a Shorkie), a trim, clean up around back end, trim nails, and get a few mats she had at her back end out. She told me this was a mini groom. When when our puppy was taken to be dropped off for the first and LAST time I might add, Brenda wasn’t pleasant, no friendly greeting, and just rude.When my husband picked her up and brought her back home her face was cut like a Shih tzu. Her hair was gapped up like a pair of weed wackers had gotten a hold of her and was fried and dry. I called and spoke with Brenda, which if she acted anything like she sounded on the phone, I would have walked out and went somewhere else! There was no talking to Brenda as I tried to speak, she would talk over me. When I did get to speak she said the mini groom doesn’t include a trim?? What? Ok, be more specific. They had to do a full groom- fine, but you could have called. Then they used thinning shears to cut our puppy’s hair, which she should have called before doing that too. Also, she said it depended on the pets grooming tolerance. Our puppy is only 12 wks old and this was the first time ever to the groomers. Once again, should have called.I can ASSURE you, our puppy will not be back to this place. I see why she doesn’t answer the phone and prefers to txt so much, Brenda likes hanging up on customers. Worst customer service I’ve ever had with an animal place. I would NOT trust these people with your animals. If they treat customers like that, I sure hate what my puppy went through today.
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March 2023 by Madison Hash [Student]
If it was possible to give 0 stars, I would. This place is HORRIBLE. My dog came back looking completely different. The cut she received is no where close to what was asked for. Brenda, the General Manager, was VERY rude, would not let a paying customer speak on the phone without being talked over, and will hang up in your face, and also acted like the dog wasn’t taken care of at home over a few matted spots, although we brush her every day at home, when she’s a PUPPY. This place has the worst customer service And grooming skills.
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January 2023 by Jennifer L.
I never had a chance to go to this salon for my dog because they never answered the phone. I've called them multiple times and they always ask to leave a voicemail. I should not have to book appointments through voicemails.
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October 2022 by Latrice Lias
A great place to rely on the groomers to take care of your furry babies while you're away from them.
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September 2022 by Makayla T.
This place is amazing. I have taken my dog to many groomers over the years & this is the first place he & I have both felt comfortable at. My dog hates being groomed but every time I pick him up from here he's as happy as can be. The customer service is amazing & so is the grooming.
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April 2022 by Jenny Crotts
My fur kids look amazing and smell wonderful! Thank you RockStar Pet grooming for doing such a great job. We will be back soon!
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March 2022 by Joyce Lawson
The experience was very pleasant for me and my pup ?. We were in and out very quickly. I will be using them in the future for my fur baby grooming needs
