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February 2024 by CedricTV
Friendly staff. Very clean
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November 2023 by Daniel Bennett
The people there are very helpful, knowledgeable, friendly. Dr. Houston is wonderful.
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November 2023 by Kristy Thorsen
Love Dr Houston and the staff. Been taking my babies there for years.
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October 2023 by Cory Dowless
Scheduled an appointment on the phone several weeks ago for 9/12. I took a half day off work, showed up to the appointment & they stated there was no record of any appointment. I rescheduled because of THEIR mistake to 9/22. Because I have a sick child at home, I needed to reschedule the appointment. I was told because it was a same day cancellation they would no longer see my animals together. This is a horrible way to treat a customer when there were NO repercussions or concessions for when RRAC didn't hold my first appointment. When I told the phone attendant this, I was told too bad & that was the policy. We will no longer be going to RRAC and I would encourage you to look elsewhere too!
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July 2023 by Oscar Ibarra
I'm very happy with the care we get here, Dr. Houston is great! Everyone here is great! I've used their boarding service for my cats and I leave with the peace of mind that they will be taken care of.
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June 2023 by Wendy Werner
I have been taking my dog to this clinic since 2012. Today I rushed her here because she is dying. The receptionist told me the Dr. is busy. She can't see any more animals. Go somewhere else. This Dr. gave my pet 2 emergency surgeries. I feel this Dr. doesn't know how her staff is handling her patients. I am losing faith in humanity.
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June 2023 by Lisa Marie
Great people. Knowledge, gives you the time to ask all your questions. Very personable. I highly recommend. ??
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May 2023 by Cathy Kee
Dr Houston and her staff are the BEST! Compassionate, caring and efficient! They took our dog in as a work in because she was sick over the weekend and gave excellent care& advice!??
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April 2023 by Savannah Schuster
I’ve been taking my dog here about 5 years now and if I could give more than five stars I would. The staff is so great, very friendly and helpful. Dr. Houston is amazing, my dog gets super anxious and she always goes above and beyond to be incredibly patient, gentle, and kind. Whether my dog is getting updated on a vaccine or her nails cut, they give care in a way that is specific to your pet and is the least stressful and most effective. I appreciate the doctor and everyone on the staff so much. Highly recommend!
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April 2023 by Megan Griffin
Kudos to Chelsea ! ( sorry if that is not the correct spelling) I work for another veterinary clinic and needed a bit of assistance locating records for a mutual patient. ( late Friday afternoon) Not only did she answer the phone with a wonderful attitude, she sounded genuinely happy to help. She said she needed to do a bit of leg work and call me back the following week. AND SHE DID! I was really impressed because we have all been so busy in this field that it is so easy to forget a call back. It took a bit of back and forth but thanks to her initiative I was able to get what I needed to complete the tasks for my home clinic. She never made me feel as if I was taking up to much of her time or that she was put out by the request for assistance. I'm willing to bet that the clients here love her. Thanks Chelsea. Keep doing what you do! It matters! <3
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March 2023 by Amber Lawson
I will say that I have attended this office for more than 15 years and had the best care for my dogs but the staff at the desk over the past 5 years have been exceptionally rude & snotty over the phone. It would also be nice for there to be less judgement towards individuals choices in the care of their animals.
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January 2023 by sherry mitchell
I want to thank you all for the card you all sent. I miss my baby Princess. The thoughts and card made me feel better and to know you all cared for my baby Princess. Thanks sherry mitchell
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December 2022 by Marci Hankins
I do not trust my fur babies to anyone other than Dr. Houston! They are all super friendly and knowledgeable at River Road!
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November 2022 by Phyllis Josephk pp
My family has used River Road Animal Clinic for years. The atmosphere is family-oriented the doctors and texts are outstanding. They know your animal when you walk in.
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November 2022 by Nick G
As Always Dr. Houston is amazing with our animals. And she imo the best vet in the whole Columbus Georgia area. And her staff is just as amazing.
