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September 2024 by Blackberry
Upon walking into the door and speaking with the first gentleman (blue eyes) go Dogs. My apologies for forgetting your name sir, he greeted me, made me feel welcomed, asked me how he can assist me, I told him my issues and he led the way. He was very knowledgeable and detailed. He didn't pressure me to get my business, but assured me that it would be done correctly. I trusted his word, he introduced me to Shania, she is the receptionist another sweetheart (HBD). She printed my documents, read what I needed and I went about my business. They had the car longer than my insurance said they should, however, it's a Kia I'm sure software had to be updated. When the car was completed, Mr Louis called me, my mother and I went to the office to pick up the car. He is also a sweetheart, he kept my mom laughing. My only hiccup were my key fobs because I had extra keys. Louis said my key fob key didn't work for some reason and the locksmith made those, but not to worry he would have that fixed the next day. Louis is a man of his word. We took the car back the next day and the locksmith fixed my key fob keys. I don't know why I stopped at this location that day, but I thank God that I did. I highly recommend this place. From start to finish was stress free with North Columbus Collision Center. Thank you all so much. Monica 2018 Kia Forte
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September 2024 by Ashlee Day
The shop handled everything with the insurance company perfectly. They completed the work ontime thoroughly! This is the place to take your vehicle to in Columbus!
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September 2024 by Hannah Cat Bjorklund
Helpful staff
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September 2024 by Monica Renfroe
I recently had minor damage on my door trim. I showed up maybe thirty minutes before closing to get a quote. Luis assessed the damage and had the quote ready that same day. We scheduled the repair a few days later. Reminder calls and texts were sent for the appointment. I dropped my car off that morning and it was ready after lunch. I even received a text letting me know when they started the repair. Excellent communication and customer service.
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September 2024 by Louis Hurst
After consultation with me and the direction that I wanted to go (including
the insurance) our goal of customer satisfaction was reached .
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August 2024 by Chris Cassidy
Great customer service. Drop off and pickup was easy. Great work and communication. I’m a repeat customer and will recommend to anyone who wants 5 star service
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August 2024 by Kaci Nix
not the first time NCCC has worked on one of my vehicles, probably won’t be the last. Billy & Andy are super helpful. And their technicians are the best around. And the ladies up front are always friendly & help you however they can. 10/10 recommend them!! I send everyone to them.
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August 2024 by Artelious Shorter
They do good work had to replace my fender on pass side got back timely.
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August 2024 by sherry
I'm very pleased with the quality and timely manner that my vehicle was repaired. I will be referring all of my friends and family to come here for assistance in repairing their vehicles. The staff was excellent, informative, and very helpful. They are the best.
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July 2024 by Monica Luker
Please see my letter in the photos!
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July 2024 by Robert Holland
I have had several repairs made at NCCC and the level of excellence and service are truly impeccable. Thanks for always going above and beyond.
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July 2024 by Jhai Quarles
Customer service was great, they finished my car in a decent time and kept me updated with pictures.
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July 2024 by Roger Mullins
Vehicle was finished early. Photos were sent daily to keep me updated on progress. No issues upon delivery. How they aren't first on the insurance list is beyond me.
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July 2024 by Ragas
I really liked the fact that along the way, they sent pictures and kept in touch with me so I could see the process and she was ready before the given date. I was very happy because paying almost 20 bucks a day for Lyft was getting expensive going to and from work!
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May 2024 by Michelle Harris
This is my go to repair shop for my vehicles. The staff is very pleasant and informative every step throughout your repair. ??