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January 2024 by DaShae Brown
I recently went to this establishment to get my nails done. I’m highly disappointed in most of the nail salons in Columbus, Ga. The nail technician that was assigned to provide my services at this Location appeared to be okay in the beginning but quickly became disappointed because the towel she originally going to use had fallen on the floor and I’m guessing she thought I didn’t see it and was shocked when I asked if she could get a new one she said it didn’t fall. I didn’t argue with her She knew it was unsanitary. She bought the towel, then left and ask another nail tech to start my nails. Honestly I was about to leave due to her lying, so I told him I’ll be back and I left and found a better one. It’s very disappointing that we spend our hard earned money in a nail establishment that’s licensed by the State Board of Cosmetology and Barbers but are clearly are putting us at risk daily by individuals like this that don’t value their career or the customers life.Stop allowing nail salons to service you without cleaning. All surfaces must be completed clean with a disinfectant before and after each client. It’s so important to pay attention before and during your services. People really just don’t care and are looking to make quick bucks. I’m done, and tired. Covid-19 cases have decreased and so has sanitation.
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December 2023 by Joseph Joseph
Professionals! Amazing nail salon. Very friendly. Very clean. A lot of space. Smile faces. Highly recommended
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December 2023 by Ashley Rizer
This is a family run business that I support fully! I love everyone here and I have been going here since I was a little girl and got my nails painted for the first time. It now has new owners that have continued the legacy! I love coming here and I love it so much, that I tell everyone about it. My nails get compliments almost daily and I’m always so excited to tell them about New Nails and my girl, Beth! I started off doing gel on my natural nails and worked my way up to GelX and I’ve never been happier! I look forward to my monthly appointments with Beth and love that she knows my vibe and exactly what will work for me. My nails have never been healthier and I swear by Beth! This salon is kid friendly and even did my sons first pedicure and he still talks about how relaxing it was and how much he loved it to this day! I love the family business atmosphere and nothing makes me happier than to support a small business that is doing the absolute MOST for their clients. I will never go anywhere else. The entire staff is 10/10! Friendly, fun and inviting atmosphere.
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December 2023 by Lee H
Sandra always does a great job and has a wonderful attitude.
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October 2023 by Amanda Rylee
A gel manicure is $40. A bit pricey. They let me just do the mail paint for $25 which was nice. The color I picked on their sample didn’t match the color they brought me. The gentleman made sure I was satisfied with the color.Overall wasn’t crazy about the place but it wasn’t bad either.
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October 2023 by Passion Rain
I thought this was a good place till this week where she said and I signed a receipt for 50 pedicure and she added herself a tip. I don't do places of thieves. I didn't give her one cause first she tried to say green and blue don't go together " guess the earth ? don't go together but she right. I'll be there at 10.
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September 2023 by Cindy Boyd
I’ve been coming to this salon for MANY years now but the last few times I’ve been there, the service has not been the greatest. My pedicure today was the shortest appointment I’ve ever gotten! Not very relaxing. The tech rushed through everything, she didn’t ask if I wanted my nails trimmed, or if I liked the length, etc. She wasn’t very personable or friendly either. Glad I just did a basic pedicure without any additional services. If I decide to return, I’ll definitely choose my next nail technician and hope for a better experience.Service: Pedicure
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September 2023 by Jasmine Conway
After waiting a hour to get my nails done patiently, and after finally getting my nails completed, they sat me down to get my eyebrows done and instead of doing them really quick . They made me wait another 30 minutes while they attended to people who clearly came after me . Not considerate of my time at all. I left
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August 2023 by Alyssa Moody
Go see Diane and Anne. They're so talented. Both technicians are polite, very experienced, and know how to steer me in the right direction when it comes to color choices. I like to lean towards greens and Diane helps add more color to my life.
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July 2023 by Roberta Badmaev
My 1 star is only related to the online booking option, not the services. Don't use the option to book online, or call and make sure they have it. I booked early this morning before they were open and when I got there for my appointment they had double booked my technician. They obviously don't look at it when booking other appointments over the phone. I was asked to come back 3 hours later which is a major inconvenience. I love this place and will be back but just never trust the online booking!
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July 2023 by Shayna B
Pedicure was good. Fingernails are ok, but way more that I expected to pay…paid more at this nail salon than I’ve ever paid anywhere else and was not necessarily impressed.
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April 2023 by Laura Wise
I tried New Nails after using another nail salon for years. I thought that I got a good pedicure until today, less that a week later and 5 toenails have absolutely no polish on them. Why is it so hard to get a pedicure that will last a couple of weeks?Service: Pedicure
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March 2023 by Shea Flora
I’ve been going to New Nails for 2 years now. I’ve loved my experience every time. Beth is knowledgeable, skilled and wonderful to chat with. The whole salon is friendly and welcoming.
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March 2023 by xox102
The pregnant girl I think her name is Jenny… oh gosh please let her stay home. She seems so tired and out of place. She was moody and mean to me and my friend. Her skills were horrible and I went home in pain from one of the toes she cut. I prefer older generation doing my nails more. At least they have the experience.
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March 2023 by Rebecca Gower
I love coming here. Beth is the best. She does a great job. Really friendly and customer service is awesome. I have been coming here for 2 years I won't go anywhere else.
