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February 2024 by Be Encouraged
Quick and easy curbside pickup.
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February 2024 by Demetria Kelly
Nice clean store and the cashier I checked out with was really helpful and kind
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January 2024 by Tiki God
I have always loved Michael's but they have just gotten WAY too expensive like everyone else.
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January 2024 by J Renee Bryant
As always the store was clean, items were easy to find, customer service was very helpful and the sale items were great. This is my go to for all of my crafting needs ❤️
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January 2024 by Shanda Harris
I was looking for a product. When I googled for it, it showed me 2 places that had it. I ordered it online and went to pick it up today. It was my very 1st time here. When I went in, I went to the register and asked the cashier if this is where I come to pick up my online order. She said "You didn't see it when you walked in"? I said, ma'am this is my 1st time here. I don't know your procedure. I was instructed to bring my I.D. and confirmation of the order". She then directed me where to go to retrieve my online order. I retrieved my order and went back to the counter to show my I.D. and confirmation email. She and the older lady said they didn't need to see it. By then, I was baffled and wanted to say "So I can just walk in, retrieve any package from the online/pickup orders and just leave! That makes no sense to me. The customer service is VERY POOR. They really told me to just take whatever and leave. We don't care if you're the one that purchased it or not!!!
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January 2024 by Alida Hansell
Great military discounte
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January 2024 by Marji Reese
Looked in 2 different 'craft' stores for a fabric medium. Michael's employee not only helped us but also taught us about the different mediums and how they work. So helpful !
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January 2024 by Ima Ninja
I don't think I've ever had a bad experience when I've gone here, except for when the store has been out of something I was looking for. But it happens. The store is always clean and the staff is always friendly and helpful.
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January 2024 by altego 1212
It's ok.,. It's just not the same anymore... Something has changed and I just don't go there much anymore...
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January 2024 by deb daniels-taylor
Hey ya'll it's Christmas time!!! So we went shopping for Christmas ornaments and all that good stuff this past weekend. It was a mess in the stores! We went to Michael's because they had the big box ornaments on sale. Actually ornaments, trees, wreaths and tree skirt were all 50% off. Yay! Not so Yay. I've never walked so much in a store in my life. It was like, they heard we were coming, and they took all the signs on the aisles down. It's a good thing they didn't sale beds there because by the time we found what we wanted. I swear I think I would have laid down and took a nap. All joking aside, it's a very busy time of the year and I can understand the clutter and the confusion, etc. All in all, I give them 4 stars ? ? ? ?. That's because we had a hard time getting help finding a tree skirt. That was a 30 minute search! But finally, we found an employee that was able to help us. So if you need Christmas stuff go to Michael's!!!
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January 2024 by Fred L. Williams
EXCELLENT
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January 2024 by Regina Kaye
I can only go in supervised ?
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December 2023 by Kaye Reed
I will never order from them again. Got an email that my item was delayed. A few hours later got another that it was cancelled. And they basically told me that getting my money back was between me and my bank. I have never had this kind of service from a known company before. Never again. Wish I could give zero stars.
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December 2023 by T Smith
Always have what I need... And more
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December 2023 by John Oliver
Very helpful staff
