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“Had a wonderful experience with Kathy in Payment services! Very sweet lady and helpful. Went out of her way to make sure everything on our account was perfect and explained the process very clearly on what we needed to do to get our address switched over. We have had some not so good experiences in the past from people who work here. I highly recommend talking to Kathy to help with any needs. Very knowledgeable.”
“I liked banking with them unfortunately they don't have enough branches or atms around the city so my acct closed out since I couldn't get all the way across town to make a deposit into the acct? I will be banking with them again when I am mobile again”
Open 24 hours
1535 Benning Dr, Columbus
Banks
“I have been with Synovus (and when it was CB&T) for almost 50 years and if ever I had a problem, it was taken care of immediately. I can’t imagine banking anywhere else.”
“Best Banking Experience I have ever had. I was provided with excellent advice and customer service. The employees here really care about their customers and make sure you understand everything that goes on with any account you may have. The bank manager is absolutely amazing and extremely knowledgeable, she’s really involved with her customers and always super friendly makes me feel welcomed anytime I need help . Definitely my primary bank now!”
“I want to say I have never had the customer service that I have had with this credit union. By far they are number one in customer care. First michelle at the Lakeside location was awesome in answering all questions and even helping us open a money market savings. And Cindy on the teller side is awesome. This is the second time I have had Cindy as my teller and she went way beyond her role as a teller. Michelle also went above and beyond her role as a member advisor.”
“Amazing customer service at this branch. The ladies here make you feel like family. I moved to another state and will keep this branch/bank forever because of them. Thanks ladies!!”
9AM - 12PM
3217 Macon Rd, Columbus
Banks
“Everytime I visit this branch, I have encountered nice people willing to help each other. Also Denise has been wonderful to work with when getting things handled. Currently loving this branch most of all Columbus locations!”
9AM - 12PM
3436 Victory Dr, Columbus
Banks
“Good workers. Some places do not allow people to put money in my account without being on the account (bank in PA). I used to deposit money in my mother's account without being on it.”
“I've never had a problem while banking with Kinetic. I wish you could add more than the noted amount to the Christmas fund, but other than that they are good for business and banking . Thanks Kinetic”
“Magan & David are more than AMAZING!!! They were not only patient, but they are customer-oriented problem solvers! There are many banks, and even many Regions locations, but Regions on Whittlesey Blvd is THE ABSOLUTE BEST!Coach Dewaynelong-time SATISFIED personal and business customer”
“Me and my wife had a great experience when we visited this branch recently to open an account. Ms Kennyatta assisted us at every step of the process in a very friendly and professional manner. She even gave us some tips on how to establish and maintain a good credit score. Later on,she called to follow up with us to ensure everything was okay. Thanks for being such a big help.”
9AM - 12PM
3151 Macon Rd, Columbus
Banks
“100% the best branch ever. synovus rocks I don't know why I waited so long to become a client. customer service is fantastic , they are very helpful and informative. and they help you with all your banking needs and they explain things to you instead of just running through things they take there time and go over each detail to catch an error and help resolve the error . synovus rocks . they don't treat you like a number, like other banks do . they appreciate you as a human being and a treat you like you are one of there family. 100% on point. I am proud to be a synovus client ☺️”
“Such a joy to visit this NFCU location. You are always greeted warmly as you enter. The customer service agents are friendly and very helpful. I wish there was a branch closer so I could enjoy the service more frequently.”
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“I really recommend Synovus highly. I was served by a relationship banker named DeVon Pridgen and this guy is great. He is very well mannered and knew exactly how to answer any questions I had. He helped me open an account when other banks ignored me and explained how to get credit if I had no credit history. He is a very good banker.Whenever I have a question, he is there to answer it. He also helped me open an account with the Synovus app, since I'm really bad at technology.Synovus is a very good bank where they take great care of you.”