JCPenney is one of the nation's largest apparel and home furnishing retailers. Since 1902, they have provided customers with unparalleled style, quality, and value. Customers can browse a variety of kids', men's, and women's apparel, as well as footwear, jewelry, accessories, and more, with free shipping and curbside pickup available. The store also features a new beauty concept, JCPenney Beauty, offering skincare, makeup, and beauty deals from big-name brands like Covergirl, e.l.f., and Black-owned brands through Thirteen Lune. Customers have had mixed experiences at the JCPenney store in Columbus, GA. While some found the store well-stocked and were impressed by the sales and special deals, others noted long checkout lines, with not enough cashiers to serve the customers. However, the staff members who assisted customers, such as Latricia Caldwell and Willene, were described as friendly and professional, providing excellent customer service and making the experience more pleasant.
Salesman was very helpful finding clothes that fit me.
January 2025
Love the merchandise, prices and stock. Not so much the lines to purchase.
January 2025
I went to a cashier in the jewelry department for help. She was taking her time to assisting me. Dana assisted me . She was very professional and very courteous and I would like to thank her again. I would recommend anyone to go see Dana. 5⭐s for her
