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February 2024 by leona thomas
Awesome customer service.
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January 2024 by Mrs. La'Dawn Barnes
Mr. Wilkin Eden is a 'Master Professional ',
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April 2023 by Patricia Sullivan
Thank you to Jackson-Hewitt, Moon Rd, Columbus, GA. They are confident and efficient in their work and the team work good together.
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April 2023 by Kim Hester
We absolutely LOVE Tanji Walker!!! She definitely knows her stuff!!Ken and Kim HesterColumbus, Ga
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March 2023 by fabian chavez
I went to get my taxes done and they messed them up twice. I had to be the one to tell them that they messed up twice. Not only they messed up my name, but they also messed up my income by almost 30k, which resulted in my owning the state of ga a lot of money. This is obviously incorrect and now they told me I had to wait so they could make an amendment to fix their mistake. Now, I have to wait until who knows how long to actually submit my taxes. They also didn’t explain why I was owning so much to ga, which explains the fact they they didn’t know what they were doing. I paid almost 500 dollars to get this done and didn’t even get anything from them in regards of a refund of those fees since they are the ones that messed up. Do not come here!!
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March 2023 by Danecia Patt
Got my taxes did last month at this location the tax preparer Mr. Eden was nice an helpful he explain everything throughly I’m giving one star review because the cost was ridiculous to prepare my taxes I feel like I got ripped off with what I was told to get back but lesson learned I won’t be filing my taxes with Jackson Hewitt next year with everything has went up you would think tax offices would be out to help many of us struggling Americans but that not the case if you’re looking for someone to do your taxes you be better off filing them yourself again wouldn’t recommend Jackson Hewitt they will rip you off with there fees an you will get little to nothing back after all of there fees again will not be back !
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March 2023 by Janice Green
They are always patient never rush me. I have been going to Jackson Hewitt for about 8 years now.
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February 2023 by Phyllis Bowles
Miss Suarez and Ms Sparks were fabulous. They were very detail oriented. Thanks so much for your professionalism as well.
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February 2023 by Yehonnia Reynolds
Love the tax preparers Mr.Wilkins,Roy,the receptionist are so kind very understandable ,patients I will always be a Jackson hewitt customer Thanks for the kindness and help
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February 2023 by Tiffany Peters
Very outstanding company! I enjoy doing business with Jackson Hewitt!!!
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December 2022 by Terry Lawson
Everytime I walk in for my appointment and get Mr Roy I'm instantly satisfied. He is such a joy I love him . Walks you through the tax process so easily I never have a complaint after seeing him . Thank you so much Mr Roy and the JH fam .
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April 2022 by Mary Roffe
I gave 5 Stars for the Excellent Customer Service Mr. Roy gives Yearly. He is the only one I allow to do my taxes every year because He is Nice, Friendly, Kind and Very Knowledgeable in what he does and I Refered a Friend. Book and Request Mr. Roy and you Will not be Disappointed. Mr. Roy is the Best.
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January 2022 by Tamara Bennett-Brobey
I have been utilizing Jackson Hewitt 's services for over 10 year plus and they always come through for me, with thorough services. They take time to explain the process and help to find ways to build my financial literacy. I will continue to reference them, for my annual tax filing.
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June 2021 by TheJrakeEffect
Roy really knew what he was doing, I didn’t have to owe this year
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May 2021 by Brooke Stewart
Roy Fabian is such an amazing guy! He goes above and beyond any other I've been to over the years! He really knows his stuff and he's willing to answer questions and makes it so I actually understand my tax return! You can never go wrong with Roy!