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“So I was having a really difficult time with Verizon with just trying to get someone to help me with merging my wife’s account to mine. Needless to say that after several phone calls and empty promises nothing ever got done. So my wife and I decided to switch to T-Mobile. We came to the store on north Veterans in Columbus, GA. We were helped by Ann Marie and Attlena, who I must say were very helpful and at the top of game when it comes to customer service, who helped us for over 2 hours and got everything switched over to T-Mobile. The professionalism and customer service is really what won me over to T-Mobile, not to mention our bill just dropped from roughly $900 a month to just over $400. However that includes 6 phones, 3 watches and 1 tablet. So if you’re starting to HATE Verizon like I did, do yourself and your wallet a favor and make the switch to T-Mobile. Also one last thing, Attlena gave me her personal cell phone number in case I add any issues.”
“? excellent job ?? thank you Heather. Plus Diego, Chyna and I didn't get the other gentleman named; y'all have a wonderful team there. Everything was set up properly y'all listen to my concerns we got the ball rolling and got me set up and out the door. I will no longer be going to the one in Phenix City.”
“Johnny Dye was so helpful and attentive to us during our visit! He was very knowledgeable and worked to get our needs filled while also saving us a lot of money. Really appreciate the helpfulness!”
“Popped in with a problem with my phone. Was waited in short order. The young man identified my SIMM card as the problem. He replaced the card at no charge and I was on my way. Nice job, Verizon.”
“Awesome new staff, great professIonal attention, clean, very helpful and worth the wait. The service for your device, they are knowledgeable and very willing to get you through your concerns with ease. Georgia USA August 15, 2023”
“The worker had great customer service and knew what she was talking about when I needed help. I didn't have to call tech support due to the information I received from the worker. Not to mention it was a line but I don't think I waited more then 5 minutes. Over all great energy”
“KRISTION LOVE - Awesome TechRecently had issues at my parents house with the phone service after switching to WOW's phone plus plan. Their was no dial tone and their phone number that they've had over 30 years wasn't still associated with the account. Kristion quickly determined the issue, got the number reassigned back to the account, and went an extra mile. He did what at least 4 other techs couldn't do, which was getting their master bedroom phone line working again, too. He said something about overlooking a two way connection. All other techs said there was a problem with the line and left. He quickly resolved the issue, never just saying whatever before verifying. He also made some set top box changes to get the best cable experience. He was very professional and pleasant and knowledgeable. Thank you so much for sending Kristion!!! He was Awesome!”
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“Looking for great service come to this location everyone is very friendly and helpful for whatever I need. & management very professional at their jobs. 5 stars all the way”