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March 2024 by Anthony Benning
Mike and his team responded to a last minute unload. He assured me that he would arrive and get the job done. That's exactly what they did. I'd highly recommend his company to anyone preparing for a move.
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February 2024 by Felicia Bardge
I utilized Helping Hands Moving Service this weekend and the service I received was definitely 5 star plus. These guys were Friendly, Knowledgeable, Efficient and an added Bonus lots of fun to work with. I have used other services in the past and this by far was the best experience...hands down. They loaded everything we discussed within the agreed upon time-frame and even let me know that I hadn't used all my time and offered to load other items. None of my items were scratched or damaged and they gave me a little interior decorating advice...which was perfect. If I ever have to move again, I will without a doubt use Helping Hands and I HIGHLY recommend ANYONE reading this review to use them as well....you will never want to use anyone else.
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November 2023 by Kam Hardee
If I can be honest, I wouldn't recommend moving with these folks. If you can’t tell by their responses on all of their low star reviews that come across as unprofessional and seem to have a victim mentality, the grammar in their responses is pretty bad, too. Even if their prices are tempting, I'd say it's not worth it. I'm giving them 5 stars just so people can read this review (I'd give them zero after how they handled my situation). The office staff and the movers didn't communicate well. They didn't even know about my second stop. My estimate said it would take 2 hours, but it ended up taking 4.5, even though all my stops were on the ground level. Plus, one of the movers pressured me to leave a tip to avoid extra charges. They handled my belongings quite roughly. To make things worse, they forgot to provide the mattress cover they promised. They used a regular cover from the truck, then removed it when they put my mattress in storage. They also broke one of my coat racks, causing all my coats to fall on the floor because they didn't take them off the rack when moving it. It seems like they lacked proper training in professional moving. It's a truly terrible experience, especially considering I had a fantastic experience with Helping Hands last time. To add to the frustration, they were 3 hours late. ?
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September 2023 by Gaby Azhar
I can't say enough good things about the team of John and Ray. They were professional, courteous, and very pleasant. They fulfilled our every request cheerfully. They are especially to be commended for working so hard in this awful heat. They never lagged or dawdled. Moving is never pleasant under any circumstances, but John and Ray made it bearable. Great job, guys!
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August 2023 by Jen M
I used their services on 7/1/22 and I was so happy with their quickness, caring, and their prices.. there was a lady boss of the crew she was awesome and I felt like I could trust the crew!! Thank you!!!!
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June 2023 by Ralph Loftin
Military personel, stay away from this Company at all costs. If i could gove a 0 star review I would.I booked them well in advance and was fooled by the good reviews on here.Day 1: The crew was supposed to show up to Fort Moore at 1500. They never showed up and to make it worse I talked to Mike numerous times, and kept getting excuses of why they were not there. These excuses ranged from customers saying they had less stuff then they actually had so the move took to long, to poor managing skills and not being able to get a crew on to base. At 2000 I told them to reschedule for 0930 the next day, he said they would be there. The crew didn't even know that my address was on base, they called me and asked. They had my address well in advance.Day 2: helping hands called and said they would not make it out at 0930 and the exact words I got were "I hope they make it by 1030" and then they precided to tell me about their insufficient managing skills and not being able to provide a crew. The worker that also talked to me said that " we don't like coming out to Fort Benning anyway". Extremely unprofessional!I have never in all of my time in the Military dealt with such an unprofessional organization. Be better, evaluate yourself and your management skills.
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May 2023 by Topher Maguire
Absolute best experience I’ve ever had with a moving company. Hands-down, helping hands is a top notch mover in every way. From the individuals packing and loading to the customer service at the office and the extremely user friendly website, everything, every step of the way was phenomenal. I highly recommend Helping Hands Moving Company to my family and friends any day and I recommend them to you now. Helping Hands Moving is Very military friendly. In the many PCS’s over the years I haven’t experienced anything like what Helping Hands Moving has delivered, “Pun Intended”. They displayed such professionalism and care for the military. I Highly recommend them to my military brothers and sisters too!Thanks Helping Hands Moving Service,Topher Maguire
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May 2023 by Stephanie Cole
They did an excellent job of relocating a very heavy couch and love seat for me. It was storming outside, and they took great care. I would highly recommend this company
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March 2023 by Anna Beth Nagel
We chose the set moving price option and had a walk-through assessment. However, the truck sent was way too small and we immediately voiced our concern. The movers assured us they could fit everything but after several hours of work, they decided they couldn't and we were told we would have to leave behind everything else! Luckily we had rented a second van meant to transport just expensive and fragile electronics. We managed to cram most items in that second van but ended up having to throw things away and leave others behind. Due to overstuffing the moving van, furniture was damaged and boxes were crushed. And a box of video game equipment is missing entirely. We spoke to the rep from the company and were assured they would discuss internally and get back to us. Instead we just got a bill for the full remainder of the set price. The owner was not open to discussing rectifying any of the costs for the damages and lost items. He blamed us for not calling the office when we first suspected the truck they supplied was too small. We thought we were doing the right thing and being good people by trusting the professionals, by helping to load/unload boxes and by tipping well. What hurts more than the dollar figure and lost items is knowing our good intentions of supporting a local business instead of a national chain moving company were wasted.
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March 2023 by Kaala Faniel
These guys were amazing, came on time. Everyone was respectful and moved everything quick . They made sure everything went where it was supposed to go. I most definitely recommend these guys to get the job done !!!
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October 2022 by Ry Hendo
Punctual, good communication and were very good at packing my Uhaul. These guys were outstanding!
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October 2022 by Raven Poplus
This company helped me so much with my move, I called them last minute and they did everything they could to help get me moved with great customer service!
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August 2022 by Jay Chambo
We were thoroughly impressed the whole time with their service. They went above and beyond to make sure all was done in a timely, professional manner, and with the utmost care. The team was great and easy to be around. They all worked well together and worked really hard to meet our needs. This was a full PCS move and we highly recommend using!
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May 2022 by Keith Claridy
I needed a hot tub moved and these guys responded almost immediately after sending a request through the website. The guy I was getting the hot tub from wasn't terribly responsive to my messages which meant I booked the movers kind of last minute. It was not a problem! They got it the next morning. They had all the right equipment for a no fuss move. They were totally professional and I would recommend them to anyone! If I ever need movers again, I know I'll be calling these guys!!
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March 2022 by Rebecca V.
Using Helping Hands Moving Service was a great experience. They were on time, had great attitudes, and took the stress of moving a hot tub away. The guys were professional and delivered our hot tub to our new house with no problems. I highly recommend using this company for your moving needs.
