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November 2023 by Felicia Evans
Outstanding service. Very good customer service. Kept me up to date with everything and even finish my vehicle earlier than expected. I recommend them to anybody.
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November 2023 by Ashley Deaton
I had a wonderful experience with Frank’s Collision Center from the first time I went there for information to the day I picked up my truck. Devon was very informative and helpful. He kept me in the loop with daily updates and they got done 3 days earlier than expected. My truck looked amazing when I got it back! I am so happy to have chosen Frank’s, and recommend them to anyone in need of a body shop!Services: Body & Trim
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November 2023 by rachel lyles
Everything went surperb! The staff were all very professional and informative. I received text message updates on my vehicle. No issues at all! I will gladly recommend my family and friends to Franks Collision !Services: Steering & suspension repair
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September 2023 by Michelle Kessner
They went above and beyond what I expected. I didn’t expect bad, but they surpassed it. I am a question asker and they were very patient with all of my questions, and kept me informed every step of the way. My husbands vehicle looked beautiful when we picked it up. The whole staff and business were a pleasure to deal with. 100% a 5 star business. Thank yall so much for making my husbands truck look brand new again.Services: Painting
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September 2023 by Sarah Phillips
Jason and the rest of the staff went above and beyond to work with our insurance to get the repairs we needed. They kept me updated at each stage of the process and were knowledgeable, professional and courteous.
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September 2023 by Ray McCrory
Franks collision did an awesome job with repairing my car. They also keep you informed by sending you text messages and calling to keep you up to date with your vehicles progress. The staff is very professional, friendly and knowledgeable especially Jason.Services: Painting
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September 2023 by Jennifer Owens
This is one business who believes in professionalism and satisfying their customers. They make the process so easy step by step and have great relationships with their partners. I'm not sure if they are family owned but that's how they make you feel. Overall, my car washed was the tip of the spoon.Services: Painting
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September 2023 by Shadavia Perry
Unfortunately, I was involved in a hit and run accident that resulted in the passenger side of my truck being damaged. Thanks to Jason for the excellent service and work. I was back and riding in my truck within a week. He kept me informed and updated every step of the way. Thank you for your service!!
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August 2023 by Lauren Chris Beman
Frank's Collision fixed my car in 2015 after a friend backed into the driver side of my parked car. They did a great job. A few months ago the paint above the back driver side window began to bubble and crack. I just figured I would have to pay to get it fixed, so I contacted a friend at Sasser's Auto Paint for advice. They said to call the shop where it was repaired because I probably have a warranty on the work they did. I never in a million years would have guessed Frank's would fix my paint for free since it had been 8 years since the initial repair! This customer service is unmatched. I am so grateful for their kindness, integrity, and amazing work. No one would ever know there was a bubble or crack in the paint at all. 100 A+! Highly recommended!!!!**A note to the person(s) who park the cars at Frank's after repair: If parking on an incline, please always use the emergency brake. It was super hard to get my car out of 'park' and sounded pretty bad when it finally shifted. ??Service: Painting
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July 2023 by Micheal K.
Jason mills along with David and Francine need to be fired out the door they have ran this place into the ground franks started on the south side of columbus ga on ft benning rd I thought he had values until I took my audi there to be repaired he quoted me $1900 his estimator Jason calls me and tell me it's gonna be $8000 and that frank which is the owner can't put an estimate on cars for him were talking the man who signs his pay check that's what he said about frank, Jason was trying to tell me I need this $5000 sensor and a bunch of other B.S. I took it to audi atlanta where I bought it and all it needed was a new grill because it was cracked at the bottom but moral to this story is stay away from this place they are CROOKS!! CROOKS CROOKS THIS business don't deserve people hard earned money because they are liars and will rob your insurance company as well as you stay far away!!
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July 2023 by Cassie Christy
Frank's was great to deal with start to finish! The text updates were nice to keep us posted through the process and being able to get our rental through Enterprise right there at Frank's was even better. 10/10 would recommend!
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July 2023 by Lauren Beman
Frank's Collision fixed my car in 2015 after a friend backed into the driver side of my parked car. They did a great job. A few months ago the paint above the back driver side window began to bubble and crack. I just figured I would have to pay to get it fixed, so I contacted a friend at Sasser's Auto Paint for advice. They said to call the shop where it was repaired because I probably have a warranty on the work they did. I never in a million years would have guessed Frank's would fix my paint for free since it had been 8 years since the initial repair! This customer service is unmatched. I am so grateful for their kindness, integrity, and amazing work. No one would ever know there was a bubble or crack in the paint at all. 100 A+! Highly recommended!!!!**A note to the person(s) who park the cars at Frank's after repair: If parking on an incline, please always use the emergency brake. It was super hard to get my car out of 'park' and sounded pretty bad when it finally shifted. ??Service: Painting
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July 2023 by Liam Connolly
Repairs were made well and to standard. They are the only BMW certified collision center in the area but do a good job. They keep you informed and if you want to know anything more you can call and they are happy to give you information. Jason is great at what he does. Even when I notice something was not 100% on the car he had it fixed right then to correct it.
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June 2023 by John Allen
Jason's team did a fantastic job on my Porsche. The car was returned to me in factory fresh condition. I am impressed how they went above and beyond expectations.Services: Body & Trim
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May 2023 by Alyssa Moody
My kia was in an accident and Franks fixed the body damage. The staff was courteous, Devon was completely transparent about the process, and they kept me updated on the progress the entire time. If anything happens to my car again, I'm going back to Franks because they were awesome.Service: Body & Trim
