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February 2024 by Rae Ann
The recording when you call specifically states that last drop off for FedEx express is 7pm, but it’s not. It’s 6pm according to the workers at the location. Details like that are crucial and should be consistent.
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December 2023 by Georgia Sallie
Was struggling to get a ring sent back for resizing and Chris was an angel. Super helpful and very understanding. I was really lucky to run into him!
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December 2023 by Platinum Satire
They delivered my package to the wrong address (41.30) it was gift for my mom and l can't get in contact with a real person it's FedEx fault that THE FEDEX DRIVER DELIVERED TO THE WRONG ADDRESS THE PACKAGE WAS IN THEIR POSSESSION Not the shipper this is why people sue HONESTLY
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December 2023 by Xiomara Ixoy
Waited forever terrible service. Seems the manager and assistant manager lady were more into each other than work. My opinion keep your personal lives away from work. Very inappropriate.
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December 2023 by Carole Williamson
I shipped a package it was supposed to arrive 2days later it never left the town I shipped it out off now they can’t find my package I will never use fedex again!!!!!!!!
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October 2023 by Romane
The assistant manger was awesome! Swift n friendly. Clean environment except outside had alot of animal poo in the parking lot
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October 2023 by Sharon Griffith
I work in a long term care facility. SHANNEN did a SUPERB JOB in Laminating a treasued and signed Poster treasured bt a Resident. Wunderbar!!!
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October 2023 by Alice Halsey
Always nice, polite service people in FedEx.
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October 2023 by Forbes
The assistant manger was awesome! Swift n friendly. Clean environment except outside had alot of animal poo in the parking lot
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June 2023 by Muddy Muddy
I walked into the store, there were two employees behind the counter, both were with a customer. I stand in line the customer in front of me walks off, the employee that was helping him, looks right at me, and decides to answer the phone which just started ringing. She hangs up, walks around for a min or two and calls the previous customer back to the counter, never once acknowledged me, never once asked me to hold on for a min while she helped him, i don’t know if they were finished but my experience has always been being asked to hold for a min. Which I would have been fine with, but to just act like you do not see me standing 10ft away from you. Poor customer service. Sat. Jun. 17th 2023.
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May 2023 by Cute Kid
The email said fed ex and then the label said usps and the sales lady had the gall to print ut anyways and ask for $2.99. Horrible service.
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March 2023 by Scott Peckham
It's been great having FedEx Office here in Columbus over the years. Their tight-knit team has great chemistry which directly results in their ability to perform high level customer care and from shipping to printing services, they're all masters at their craft. They're always friendly and ready to help.
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December 2022 by Jasmyne Price
The customer service here is horrible! I was the only customer in the store and it took quite a while for anyone to acknowledge me. When I finally got my order the envelopes were missing. I was told in a very rude way they didn’t have any envelopes to offer me and that I have to take it up with Canva. I understand not having envelopes available, but there is a polite way to deal with people, especially if you don’t have everything you are supposed to and they clearly don’t understand what being polite means. Do your printing somewhere else.
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October 2022 by David Connell
I dropped a package off to be shipped. I’m the package was an IPhone 12. The package was delivered to destination but the package was empty when it was delivered. Between the shipping store and Apple Store the package was opened and iPhone was taken out.
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July 2022 by tricia talking
Each time our order is delivered through fed ex..they leave the box directly in the entrance of out front porch..does not ring the doorbell..it’s in full view of the public...Thank AMG the delivery app is very much appreciated.
