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May 2024 by Nicky Wallace
I recently stopped in this store and had a really bad customer service experience from the middled aged cashier with the silver crochet hairstyle. She was not wearing a name tag. First off, I waited for about 10 minutes while she talked to a non purchasing customer about getting her lawn cut. I still did not get an attitude, I asked if I could get cash back and she told me that I could get $50. When I attempted to use my card I realized it was the wrong card and asked her to cancel the transaction for my one item. She proceeded to process it and it came back as insufficient funds which I knew was going to happen because it was the wrong card. She proceeded to smack her lips and roll her eyes. I asked her if I was inconveniencing her and then she got in her feelings and said just because I asked her that question I could only get $25 back. Totally unprofessional, remind you there is a small fee with getting cash back. She had the $50 in her drawer but because I asked the question she said I could only get $25. I don't live in Columbus, I live in Texas and was just in Columbus for a funeral--another customer that witnessed the exchange, said that the cashier was totally wrong. I will never shop there again and told my family about my experience and they told me that it does not surprise them and that is why they don't go to that particular location. She needs to be working on the stock room or receive more training on customer service.
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May 2023 by Ollie Thompson
Love shopping at family dollars the people are so nice and helpful
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January 2023 by Precious Armour
Very poor services. The young girl over charge me for an item and refused to give my money back. For a item I never received. I will never go back in there. I usually shop at the Family dollar on Macon road. That’s where I will be going to for now on. I hate this place . I want my 6 dollars back. I will be calling corporate.
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October 2022 by Mary Planner
A great to shop
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February 2022 by Linda Pollard
Quality and quantity goes down prices go up ??
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January 2022 by Brenda Perryman
Good Customer Service !!
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December 2021 by derek sims
It was Clean and every one was nice
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July 2021 by Kymberly Mainor
Bought some glasses from here for a very cheap price liked the stuff alot...
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July 2021 by Kail Smith
Quick and fast service with no wait love shopping family dollar
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February 2021 by Sarah Parker
Brianna was so helpful! I made an online in store purchase and ended up needing to return it. She personally insured I was able to do so and called me back promptly to let me know we could do it. She’s so friendly to every person who walks in the door and she’s a huge asset to your team here!! I will only shop at this Family Dollar in the future because of Brianna!!!!
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October 2020 by oldskoool8471
Friendly employees
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August 2020 by B Boyd
Moved down the street next to Wild Bill's Party Store
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July 2020 by Boy Boy
Moved down the street next to Wild Bill's Party Store
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October 2018 by Alesia Honor
Cashier at checkout was super rude and didn't even say sorry for the long wait. I would give it zero stars but the app won't let me.
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August 2018 by Michael Robinson
Great place