Dollar Tree is noted for its good economy and quality products, but there is often insufficient merchandise on the shelves, with many supplies still in boxes. Refrigerator items can be lacking. Staff are frequently described as very helpful, professional, and providing awesome customer service, even when busy. However, there is sometimes limited staff and a noted absence of bilingual helpers. The store stocks seasonal items like Christmas goods, but specific products can be hard to find. Customers acknowledge the rising prices but still consider it their store.