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December 2023 by Annah P.
Tres Whatley,I wanted to extend my deepest gratitude for the exceptional support and outstanding service you provided in repairing my vehicle at Columbus Body Works. Your dedication, expertise, and unwavering assistance throughout the entire process were truly invaluable. Thank you immensely for your exceptional workmanship and going above and beyond to ensure everything was taken care of. I'm sincerely grateful for your professionalism and the outstanding care you showed. Your commitment to excellence truly made a difference. Thank you once again for everything!Warm regards,Annah Preston
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October 2023 by Michelle Lane
John and his team are the best. Everyone I came in contact with was super nice, professional and friendly. The work performed was beyond amazing. I would definitely refer friends and family.
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October 2023 by Leah Caldwell
CBW located at 1919 Veteran’s Parkway Columbus Ga. I took my car in for repairs and picked my car up and later noticed that my front floor mats (weather tech) were taken and cheaper carpet mats were placed! My rear mats were taken as well and replaced with a one piece rear mat, where as I had two separate rear mats. The rear mat was covered with the rear weather tech mat! Is this what happens? I should not have to remove my mats to have my car serviced! It gives a bad feeling when you leave your vehicle and things are taken! ZERO STARS for this location! The work that was done has been over shadowed by the theft!Service: Body & Trim
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October 2023 by Jenny Brewster
Trey was incredibly helpful and professional! He got me an estimate within 30 mins, and I was able to drop off my car to be worked on the next day. My car’s rear fender needed cosmetic work and Trey was able to get the job done at a low cost. Highly recommend CBW, with a shoutout to Trey!
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October 2023 by Nikki McGraw
They are so professional and helpful! Thank you so much to John and Palmer for all of your assistance and honesty. I will always go to CBW for my automotive needs.
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September 2023 by Arthur Patillo
The technician did an excellent job on my vehicle. I can’t say the same thing about the staff. They were nice until it came time for me to pick up my vehicle. I was given the runaround as far as the communication. The receptionist “L” I will call her; lacked interpersonal skills; unless she acted that way towards me because I was black. I had trusted them to repair my 2023 vehicle but yet they held my vehicle hostage until they were sure they got their remaining 1300. I had to come out of my pocket to get my vehicle. I would not recommend no one and I mean no one to trust them. Don’t let their frivolous kindness fool you. The experience I had with them; I don’t wish that on no one; no matter the color of your skin. That was the worst customer service experience I have ever experienced. The lies, misinformation, non-communication, the lack of transparency and interpersonal skills was overwhelming up, out, and over the roof
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September 2023 by Virginia Bailey
I think this location of CBW is the best body shop around.The staff is friendly, helpful and knowledgeable. They do an excellent job and keep you informed on the progress too!
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September 2023 by Stash F
I had a great experience with Columbus Body Works, specifically Tre. He was extremely kind and VERY knowledgeable. He bent over backwards and came with receipts when dealing with the incompetent car insurance agent. I believe I spoke with the manager upon picking up my vehicle and he was well rehearsed on the situation as well. They even drove my rental car back to the rental company on top of allowing me to pick up my car early due to me having to go out of town. I would highly recommend to anyone.
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July 2023 by Tory Singer
These folks are the BEST! Helped us with a broken window. Quoted us two different prices and temporarily fixed the problem FREE OF CHARGE so we could travel the same day! They have our business from now on!
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June 2023 by james jarmon
I went in to get an estimate for a starche on my 2023 Cadillac Escalade. John Weddle not only came outside to check it out himself, he additional pulled the vehicle into the shop and came back 10 minutes later and didn't charge me anything.Great people like John Weddle is super rare. Everyone if you want great Coustmer Service and professionalism please stop by and see John!
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June 2023 by BROOKE TIDWELL
Trey was so helpful today! We had an awesome experience. Service was very fast. My husband said he was in and out. Would definitely recommend!!!Service: Body & Trim
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April 2023 by TriedNTrue09
I tried numerous times to get my vehicle scheduled for repairs at the 1919 Veterans Parkway location. Everytime I tried to set up an appointment, I was given the run around over the phone. Guy told me he was putting me in their system, and then he would call me back. No return call whatsoever. This was April 14th. I decided to go in person to the body shop on Tuesday, April 18th and find out what the problem was with scheduling my appointment. The young woman at the front desk was super disrespectful. The entire time talking to me she was fumbling with papers and typing something on a computer, barely even acknowledging me. Then she tells me that the earliest they can fit me in is May 4th, and even that date may not be set in stone! What the heck!! Like really? Who does business like that? Needless to say, I WON'T be using this body shop for ANYTHING anymore, and anybody I talk to I will tell them to steer clear of this shady business!!! One thing I'm not going to do is beg any body shop in Columbus to fix my vehicle. There are too many body shops in Columbus to do any begging! Citizens you have been warned!! Stay far away from this bootleg business!!!
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March 2023 by Hillary H.
Took my car up there to get fixed of course. The communication up there is horrible. They don't call back when they say they're going to and you're just left blindsided. But I would like to give a big shout out to Jeremiah for stepping up and keeping me updated on everything.
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March 2023 by Mitchel Kilday
I took my 2011 F-150 for some work after hitting a deer. Everyone in the office was extremely polite and professional. The work done was excellent. Would highly recommend.Services: Steering & suspension repair
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March 2023 by Tammy Eller
I would Highly recommend using them they were very sweet and helped me out with everything. Staff is very sweet and went above and beyond the norm with helping me out. The work they did on my car was exceptional.
