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October 2023 by Reginald “King Reggie” Rogers
I dont care if you are the only one there or have a customer in front of you. Always remain professional and not like you hate that you answer the phone with an attitude. Yea they would not be getting none of my services or money. Rude ppl I swear.
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July 2023 by Abbey boyd
It's a beautiful place to go for girls and young lady's. I bought a pack of nose rings. The price was very reasonable and the 2nd pair came for$ 5 .
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May 2023 by Andrew Carver
Someone is doing horrible piercings up there. As a professional piercer I’m having to fix extremely screwed up piercings every week from this store. I highly recommend staying away from here for piercing completely. They charge twice what any tattoo shop charges and offer an unsanitary, unprofessional experience.
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February 2023 by Mr beast Fan
I went there with my baby sister got her Ears priced at 4 months old Baby and a 15 year old girl aka me
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January 2023 by CH
Came here to get my 5 year old daughter's ears pierced at 12:15, 2/18/22. Somebody was getting done as we walked in, so we waited at the register and when she was done checking them out, made a call on her cell phone and then did some texting. Then she asked how she could help, I told her we were there for an ear piercing and she said "you'll have to wait". There was 1 other person in there checking out and that was it. A few minutes later she walked over there and said "you can come over here now" and then proceeded to stare out the window while she listed off the prices while holding the box towards herself, instead of where we could easily see them. No eye contact, no smile, just rude. So I tried to tilt it to see better and she said "do NOT touch this, you're not allowed". I got my daughter and walked out. She was very unprofessional and VERY rude. Why have a job in customer service if you're just going to have a sour attitude?
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August 2022 by Kayla Hall
No one welcomed us, spoke to us, a little umbrella stroller couldn't fit in the store. They have boxes/ stuff all over the floor.
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July 2022 by PATTY TIDWELL
My granddaughter got her ear pierced and the employee did a good job.
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June 2022 by Maria Mullins
Absolutely ridiculous that this store closed at 6:00 pm on a Thursday night, when the MALL is open until 8:00 pm. Apparently the COVID lurks about ready to pounce on anyone who works over a certain hour!.
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June 2022 by KYARA WHITAKER
The lady was so sweet, helped me through the piercing process, she joked and conversated while still being professional. Just a little crowded
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May 2022 by Wes Carpenter
Went into Claire’s yesterday so my friend could get his ears pierced and Booker was AMAZING,super sweet, and did a great job on his ears and the other lady working ( melody I believe her name is) was extremely nice as well
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March 2022 by Courtni h
Came here to get my 5 year old daughter's ears pierced at 12:15, 2/18/22. Somebody was getting done as we walked in, so we waited at the register and when she was done checking them out, made a call on her cell phone and then did some texting. Then she asked how she could help, I told her we were there for an ear piercing and she said "you'll have to wait". There was 1 other person in there checking out and that was it. A few minutes later she walked over there and said "you can come over here now" and then proceeded to stare out the window while she listed off the prices while holding the box towards herself, instead of where we could easily see them. No eye contact, no smile, just rude. So I tried to tilt it to see better and she said "do NOT touch this, you're not allowed". I got my daughter and walked out. She was very unprofessional and VERY rude. Why have a job in customer service if you're just going to have a sour attitude?
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March 2022 by Sara
I went to Claire’s with my mom because she wanted to find a new nose ring. When we walked in none of the workers greeted us (which is completely fine because I do understand being busy). We were there for ten minutes when my mom finally asked if anyone worked there because she couldn’t look at the nose rings she wanted. The lady said “yeah” very snarkily and acted like my mom was annoying her for asking her to unlock the cabinet. She then went to purchase the items and the woman told her the card machine was down after she already told her the price and my mom inserted the card. The woman so extremely rude to my poor mother who just wanted to make a purchase and spend her hard earned money. No one should be treated like that if they are making a purchase. We took our business elsewhere, but claires should really think there customer service. It is really upsetting to see a store I grew up going to give someone such bad service.
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February 2022 by Khristi Watley
Horrible. They look lost when you walk in with an online order. Mind you it says all over the website ready in 2 hours! They have to pull everything up once you arrive, then you have to wait for them to pick it. They're inventory is never updated because I've done this multiple times and they just never seem to have what's shown online. Just left there today and lady told us we needed to HURRY UP because she had to take a lunch and close the store because no one is there to run the register. Really?
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January 2022 by Tonie Curry
My daughter got her ears pierced and the sales associate was amazing
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July 2021 by R M
Love love love Clairs!Always has cute items and trinkets for all ages!Did a girls spa day and the wide variety of face mask they had on clearance definitely made the day!The manager there kept in contact with me and called me when my order came in. It was delayed but not an issue because of the consistency in communication!