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September 2023 by Ima Ninja
Went today after looking at reviews and calling to see if they bought silver or just gold. They buy both. Unfortunately what I had wasn't worth much given than it was 90% silver, but I was kindly greeted when I walked in and my pieces were inspected and the young woman that works there was kind enough to straighten out a ring that had gotten all bent up, at no charge (thank you so much). I did decide to hold on to what I had, for the aforementioned reason, even still I do hope to make it back to the store one day soon to actually walk around and look at their selection. Thanks again for being up front and honest as well as taking the time out to inspect my jewelry pieces.
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September 2023 by JB BROWN
Amazing customer service .. I had a watch that I didn’t think could be salvaged however not only did they repair it , they made it better !!! Extremely satisfied customer here ? Thanks
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July 2023 by Ann J.
I am very pleased with the service that Better Jewelers offers John and his daughter and the new young lady that works there with them offer excellent customer service. They offer friendly, courteous and professional service. I have had watches resized. I've had batteries replaced in watches, I have purchased jewelry, had ring's resized and they've all been of excellent quality and workmanship. I truly would recommend Better Jewelers to anyone.
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July 2023 by Clouds
If you’re wanting to sell jewelry, this is definitely the place to go! They doubled what one jeweler offered me and I actually got a little lesson on what to know when selling jewelry. Be prepared to be educated. Also, turn around time for repairs are fast! They fixed my chain and pendant quicker than I expected!
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July 2023 by brady harbuck
DO NOT DO BUSINESS WITH THESE CROOKS!! The preface I am not one to complain about much, as a matter of fact this is my first ever Google review but this seems exemplary of this businesses character. My wife and I brought in our wedding ring, a 130 year old hand crafted 14k gold ring from berlin with two caged pearls and the center stone missing. We went looking for an opal but couldn't find one to fit so the owner grabs an amethyst the size of the opal we would need and says he'd ask his jeweler on Monday to discuss our options. Tuesday rolls around and I get a call saying the ring is "ready". They had chopped all 6 center prongs out, welded in a new setting with 4 prongs, set a different amethyst in it, and removed the pearls. Went back to get the pearls back, owner says he knows nothing about it. Then a few moments of bickering go by and he mentions that HE broke the pearls heating it. So he chopped up a one of a kind 130 year old ring, set the wrong stone, stole the pearls and lied to my face about it. This is slimey and unacceptable.-10/10 do business with better people than this
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June 2023 by Loretta Smith
I had a wonderful experience with this jeweler. I needed links removed and a battery. They were just a joy to deal with. Great customer service, friendly and fast and not to mention AWESOME prices. While browsing I came across this beautiful ring and the owner gave me a discount and Free sizing. I put it on layaway and just can't wait to get it home. I will definitely be returning. I'm so happy I found this local treasure. ?? Highly Recommend!
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May 2023 by Rh ***
Wonderful business. Great work and best customer service! Highly recommend.
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April 2023 by Amanda Allred
This local jeweler is the BEST!!! I cannot say enough good things about this business and staff!! I have used them for a couple of jewelry needs, but I called them when my wedding ring finger had got swollen & I couldn't get my rings off for anything. I was panicked. I spoke with Jessica who immediately told me to come in & let them look at it. Basically it had to be cut off & allow my finger to heal. The owner cut the rings off being very careful & with precision. I was so upset because I have had these rings on for almost 25 years. They assured me it would be ok. I asked them to fix them, which they did & did an AWESOME job. You would never know anything ever happened to either of the rings. They looked beautiful!! I am so thankful & will only always use their business for any of my jewelry needs. Matter of fact even my mother only uses them for any jewelry needs or purchases. Thank you Better Jewelers. I am so happy & thankful!! Y'all are the BEST in town!!
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March 2023 by nicholas marks
Place is a joke. Called to get a quote for bar of gold to sell, apparently whoever the guy is that gives appraises for gold , doesn’t know his left from right when it comes to the value of gold. Had a 1200$ piece advised would only give 800 and laughed when I mentioned there was another jeweler that was willing to pay that.Again this was for price of a 20g gold bar, no need to hustle people and then laugh at them when they know what their items are worth. Wouldn’t recommend , but would recommend O’Connals!Edit to add: All I asked was how much you all were paying per price per gram and you wanted to go all into detail about what I had. Who cares if I couldn’t correctly pronounce it, you couldn’t either lol. Also you didn’t even know what it was after describing it into detail, you only wanted to give 800$ again at the time price per oz of gold was 1830-1870$. So who’s the real hustler, if you aren’t investing in gold as a commodity you need to explain that.
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February 2023 by Chealse Thomas
The most difficult problem was solved immediately for me . Patient and understanding, I felt welcomed and even though I only came in for a repair I left with more jewelry I came in with . Such a wonderful experience. Very satisfied
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February 2023 by Minaj Smith
Man this place is so amazing and friendly!! Took 5 min or less to get my watch adjusted. Definitely will come here for any other services!!
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January 2023 by Vedonna Sutton
Decided to go in based on reviews! I previously had 4 pieces of jerwerly appraised and purposely went in to see how honest this place was and the price they bought it was 400.00 lower than 2 other places. No paperwork on anything!!!!
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January 2023 by Michael Andrews
If you are looking to sell your gold or silver then you should definitely stop in at Better Jewelers. You will get the best and fairest price in town without any hassle. No haggling necessary, because the offer you get will be the best offer you are going to get, period. If you want knowledgeable customer service with a genuine interaction you should stop by and see John at Better Jewelers. He’s Better for a reason!!
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January 2023 by Chris D.
Great shop with awesome customer service. The owner, Jon, let me come in as they were closing on a Saturday to have my jewelry repaired. They fixed two gold chains for a very good price and had them back to me the next business day. The work done was high quality as well. I recommend you give this place a try and will continue to give them my business.
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November 2022 by Alicia Clemons (LittleMissBoo)
It was 2:55pm Saturday When I pulled up to Better Jewelers. They replaced three watch batteries and even put a link in one of my watches and I didn’t feel pressured or anxious about them staying past the closing time which is 3 o’clock! Very friendly & great prices…. my new jeweler!
