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October 2023 by Natasha M.
Zero stars if I could. Trust me I've been in their data breeches and done the worst l.
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September 2023 by Benji Agasen
Me and my wife had a great experience when we visited this branch recently to open an account. Ms Kennyatta assisted us at every step of the process in a very friendly and professional manner. She even gave us some tips on how to establish and maintain a good credit score. Later on,she called to follow up with us to ensure everything was okay. Thanks for being such a big help.
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September 2023 by za sung
I just opened account at the bank od America. Kennyatta is the one who help me. She was very nice and she make it very fast. She is a great person and very easy to talk with. If you looking for open accounts go ask for her. Again her name is Kennyatta. Thank you soo much for your help and your hard work. Every bank needed a nice person as you are. Again THANKS YOU ❤️??
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September 2023 by D. Granville
Destinee and Ms. Marcia took care of us. Both was patient and knowledgeable. I read some of the other comments and since March they do have representatives during office hours. Around noon they are at lunch so schedule around that time.
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March 2023 by Nicholas Grothouse
Hours on the door, Google, and their phone service claim this location is open till 1500. However when I arrived at 1300 all doors to building are locked.Not so much a review on the location. Just please update the hours so people don't drive out of their way for no reason
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February 2023 by Vince Accardo
Useless atm and concierge center. No people on site.
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December 2022 by Chrissy P.
Thanks Bank Of America allow cash app and Zello to clear out my bank account, and I have been a customer of theirs for years and years. Customer service gave me a runaround customer so I was lied. They even gave me a date on which my money would be returned and it was a lie. They sent money to people that they know I've never sent money to you before and they didn't inform me when the money was sent when I'm supposed to receive messages about things like that, Bank Of America will have you homeless. I had a customer service agent even say to me people like you that is the most outrageous statement I have ever heard from anyone's mouth in my entire life.
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October 2022 by Kotaro
This isn't a bank. It's an ATM that has a couple of screens where you can make a video calls for assistance.
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October 2022 by Suyash Bhangale
This location is useless, they don’t have any person in the bank location to help or guide. The location has couple of concierge on which you can apparently make a call but when we called waited for 15 minutes and no one answered. Very disappointed with BoFA, do not go to this location
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September 2022 by Catrena Sherman-Sales
Needed a cashier check. The lobby is supposedly open but there is not an actual person there. The person on the screen told me to drive ALL the way to Lagrange. At least when the brach was open in South Columbus on Saturday it was full service
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July 2022 by ye soe
Thanks for new branch in north Columbus.
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July 2022 by Kelly K.
Hours are wrong on here. 10 - 4 everyday. They always have one person working the counter even with 10 people in line. Never in a hurry to get things done around here.
