Advance Auto Parts, located at 4240 Miller Rd in Columbus, is known for its exceptional customer service and knowledgeable staff. Customers frequently praise the team members, including Scott, Wayne, Robin, and the manager, for going above and beyond to assist with various automotive needs. Many reviews highlight the free services offered, such as battery testing, installations, and engine code scanning, which enhance the overall experience. Wayne, in particular, received accolades for his caring approach and thorough assistance in replacing a battery, ensuring the customer’s vehicle was running smoothly again. Robin also made a significant impression by providing outstanding support during a challenging situation involving a leaking battery, showcasing his dedication by helping the customer even after his shift ended. The staff's willingness to help and their extensive product knowledge are frequently noted, with many customers expressing gratitude for the positive experiences they have had. Additionally, the loyalty program, Speed Perks, allows customers to save on future purchases. With a commitment to customer satisfaction and a wide range of automotive products and services, Advance Auto Parts stands out as a reliable choice for automotive needs in Columbus.
Always excellent customer service, this is the way auto parts stores used to be. Friendly, always willing to help and a clean/organized store that you can actually find items in. Just wanna say thank you to the manager Shelly for all her help!!!
July 2024
They were always wanting to close before it was time to.
May 2024
Scott at the Miller Road location in Columbus Ga. Went beyond duty to assist me in resolving the issue I came in the store for. Thank Scott.
