Advance Auto Parts in Columbus is known for its amazing and friendly staff who provide outstanding customer service. Travelers have praised the team for their eagerness to assist, particularly in urgent situations like alternator failures. Customers appreciate the availability of parts and the willingness of staff to lend tools for repairs. The store is recognized for going above and beyond, even offering free assistance with part exchanges. Overall, customers leave with positive experiences and plan to return for future auto needs.
Cashier and desk worker was awesome. She was very helpful, professional, properly attired and knew the store and her subject matter.
April 2025
I messed up when ordering parts from the wrong location. The Manager, Scott McDonald, personally drove the parts to the right location, so they could be picked up on time. He is a lifesaver and a total stud!!
November 2023
Mr. Eddy had everything ready when I arrived and and was very helpful!
