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February 2024 by Carol Shuler
Great service. Doctors and staff do a great job and are friendly. Glad I chose to come here.
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February 2024 by Danessa Thomas
02/09/2024 - My name is Dr. Danessa Thomas and I wanted to give a huge shoutout to Rico, who works at the front desk at Acute Care Emergence. I was given this urgent care's name by a colleague, stating that they were in-network with our Blue HPN plan through Anthem. I was elated because I cannot find any in-network urgent cares in Columbus, GA that participates. I gave my insurance info and at first, he told me that I would have to pay OOP. I called my colleague, who was seen there three weeks prior, and she asked to speak to him. Rico was so nice about it! He spoke with her and he asked the biller to review. He came back and said Ms. Thomas, you are good to go! I had a $25 copay! I was so happy! Rico did not have to but he went above and beyond to make sure the information was correct! We need more people like Rico working in the Healthcare Industry!Thank You Rico!
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February 2024 by Julia Dunn
I, my husband and granddaughter have had excellent care from Terri and PA Greenwood. The staff is knowledgeable and professional. A good place to for quality care.
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January 2024 by Dave T
Dr. Jordan did a fantastic job evaluating and assessing my emergency condition. Also, went the extra step and scheduled a CT with the ER. I had the surgery the same day. I would definitely use this business again in the future.
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January 2024 by Miguel Leon (LeonAv Designs)
This the second time I seek for help at Acute Care Emergence. They are very helpful, kind, and attentive. The costs are affordable. I have been there due to Covid infection
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January 2024 by debra miller
Ace Acute Care is low wait time to leave waiting room, see doctor less than 15 minutes after entering examination room. The cost is low, all my visits I received a diagnosis and prescription to get well very fast. Clean, quiet, efficient, accurate, friendly, will always be my place to go with sudden pop up illnesses. Thank you Ace Acute care. Owned by a Military Veteran. Debra M.
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December 2023 by Ashlee Pruitt
My 9 year old, very blunt and strong personality had an accident that called for sutures. The staff was amazing! Specifically, Jessica Fincher! We got right in to tend to my son. Dr. John was phenomenal and so patient with my boy. He talked him through every single step of the process! We are thankful and most grateful for this experience!His assistant was such a sweet, kind lady assuring my son that it was all going to be okay!Thank you all!
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December 2023 by mikayla gilbert
This was my first time at this location….Receptionist aren’t very personable. Wait time is too long. Unorganized, I was sitting around in the room for so long I almost thought I was forgotten about. When I was seen, the Nurse Practitioner was nice but I waited 30+ minutes to see the Doctor.
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December 2023 by Kristen Swindall
Terri is the best hands down. I’ve been here so many times due to the germ spread being a K teacher. She is ALWAYS thorough and just a pleasant person to interact with. Makes feeling cruddy just a little better when I see her walk in my room.
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December 2023 by Raymond Ogier
My wife injured her hand. The staff was rude with the exception of the second receptionist. The first receptionist acted like she didn't want to be bothered. We will not return to this business.
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November 2023 by Ashlyn McDonald
When I first started using ACE it was good. But but the last few times I’ve been has been awful. It never fails I’ll spend well over a hour there whether it’s busy or not. I took my daughter for a physical, waited 20 ish minutes in the waiting room. Not bad. But then waited 45 minutes in the exam room. Some nurse popped her head in after 30 ish minutes and she “she be right in”. Then another 10 minutes the actual doctor popped her head in saying she’ll be right there. I really think they forgot we were in there. All while I hear the nurses out side at the desk having a grand old time chit chatting and laughing. I should have popped my head out first but I didn’t want to be that person. But the fact I waiting longer in the exam room than in the waiting room was absolutely ridiculous.
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November 2023 by Janet Allgood
I really like the PA Greenwood! He is an awesome person! He listens attentively! He does NOT rush through. Im so happy I have him as my PCM!
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October 2023 by Rick Vale
Went in feeling horrible and was seen within 15 minutes and out the door in less than an hour with prescriptions called in and a firm diagnosis. Great people with professional and friendly atmosphere. I will recommend this business and I will be back…
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August 2023 by Jessica Griffith
Wonderful staff and patient service. I really appreciate the care they've provided.
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August 2023 by Ashley Smith
I went for an extreme heat rash. The person I saw barely looked at it and told me I was fat and not used to working. He refused to listen to me and when I questioned his "diagnosis" he got mad and told me to go get a second opinion. Here I am, 2 weeks later, absolutely no rash because I haven't worn jeans in this heat to work. He's rude, unprofessional, and I would suggest anywhere else.