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December 2023 by Latacha Roberts
Went in today to get me recliner sofa set and Ms.Laurie was the best person I could ask for. She was very informative about the process of leasing the furniture and she was very patient and helpful throughout the whole process. Highly recommend Ms.Laurie if you’re looking for home furniture/decor.
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December 2023 by Annah Kreyling-Hoag
Nothing but positive things about Ace Furniture. Ordered two pieces of furniture from them. The couch was delivered in a timely matter while the swivel chair was delayed, but Ms. Laurie was communicative with letting me know when it arrived then delivering it the very next day! Awesome service and couldn’t be happier with my experience and furniture
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November 2023 by Domanique J
Didn't purchase anything but seems clean and owner/manager was really friendly. Very large inventory of options.Con: parking lot needs work
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October 2023 by Kiekka Hamler
Thank you Laurie Garcia for helping me surprise my mom with a new sofa set!!! You have excellent customer service skills. Thank you for going the extra mile to make sure I got exactly what I wanted without even having to come to the store. Delivery was fast(in just a few hours). You were so thoughtful in making sure my mom was surprised and happy! You add great value to the company!
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October 2023 by Margo G.
I can't say enough about the great service we received at Ace Furniture. Miss Lori took so much time and effort to make sure we were completely satisfied. The delivery men actually hand carried the furniture and carefully place it to my satisfaction. Looking forward to future purchases.
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September 2023 by Bruce Wiley
Just checking out dining room sets. Didn't have what we were looking for.
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April 2023 by Clarissa Green
Came in twice, working with David. Told him I’d return today to finalize my purchase. He wasn’t there so I was helped by his wife “Roady”. I wanted a sofa set and some chairs, she had to get the price for the chairs. She went to someone for the price while I stood around waiting. She kept talking with others, I sat down, waited patiently. A good 20mins go by and I get an agreement via email to sign, she never even discussed the total pricing. I confronted her- her response was that she’s been doing this for many years. I didn’t see any relevance in the statement so I left. She followed behind only to use sarcasm and be rude. Mid sentence she walked off talking to someone else. Horrible customer service. Will not be making my purchase there and I will surely share my experience with others!! She loss her husband’s sale!! I have multiple properties to furnish someone else will get the money. I called the store and asked for her name, lady couldn’t spell it, she asked “Roady” how to spell it, she yelled saying she wasn’t spelling it because I was only trying to complain
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April 2023 by Nichole M
I love love this place , I furnished my living room & den paid in full!! Great prices throughout the store. BUT two days after having the dining room set delivered the bench I purchased with the table broke once my fiancé sat on it ! Like the legs went outward & he was on the floor ! Next day we take the Bench back to the store , with receipts & they tell us oh this look like a wrestling match happened , I laughed it off & was like seriously he sat on it & it broke ! It appeared to be dry rotted. I’ve been contacting the salesperson it’s been 2 weeks now & I’ve heard nothing ! Told me that was the last bench because they sold me the one on the showroom floor !UPDATE: I FINALLY GOT MY BENCH REPLACED! It’s been 2 months but I got it ! They told me my bench was not made for adults
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March 2023 by Victoria Cheyenne
Great experience! Shocked when I came inside with the amount of stuff they have.Very nice people, they do not hover but make sure youre taken care of. No need for a down-payment as long as you have a bank account, no credit check.
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December 2022 by Alecia Upshaw
If you want kindness & patience Mariah is BEST at what she does, customer satisfaction is her first priority she's truly is passionate about her profession & has been so helpful to me & my family's furniture needs. I promise you won't regret dealing with her!!!!!
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September 2022 by Alida Hansell
We bought our sofa and bedroom set. They delivered and set up the furniture for us. Great military discounts
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August 2022 by Jacob Edwards
Just recently purchased several items to furnish my new place. Thanks to Mariah for helping me pick everything out and helping to match the sets for each room. I highly recommend getting your furniture here and they also will match the price on some of the furniture online to what they have in the store.
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August 2022 by Kamil Opogah
Ace Furniture and Decor is one of the best furniture stores in the area!!! Moriah (the greatest sales rep ever) helped us furnish both of our bedrooms! Such great quality bedroom sets/mattresses at an extremely affordable price! I would highly recommend! Tell Moriah I sent you ?!
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July 2022 by John Scott
PLEASE!PLEASE!PLEASE!!!! DON'T DO BUSINESS WITH THESE PEOPLE!!!!! I bought a sectional from them and the first few months the recliner started falling apart. I called in for severalmonths to ask could someone fix my chair and all I received was the run around. Dave is a liar and so is his wife. I explained to them on many occasions that I was injured and needed my recliner to sleep in and all I received was broken promises. Then I commented on the Facebook page and they erased my comment and block me from being able to post on it again. So PLEASE DONT TRUST THE POST YOU MIGHT SEE ON SOCIAL MEDIA!!! They just delete the negative ones. I decided to just take this loss and never do business with these people EVER AGAIN!!!!!!!!!
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June 2022 by Angel Santiago
I haven't been in this store in years. Went in to look around for some furniture and was immediately greeted by Mariah. She was very patient, explained things well and looked up several prices for me on items that caught my interest without the extra push to buy something. She wrote her contact information down and the prices on a piece of paper for me. I've looked other places but decided to go ahead and make my purchase at this store due to her making my experience a pleasant one. Thank you Mariah. I highly recommend this store. All of the staff were friendly.
