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March 2024 by Monica Rechkemmer
I called AAA to get a jump at 2:30. My car would not start at my grandbabys school. First message looking for a technician to dispatch. I called my son, who works on other side of town, to come get his daughter. He said he would and try to jump me. My son got there around 3, jumped me. I then tried to cancel request, got another link, clicked on it and got that there was already a order. There was no way to cancel it. I tried 2x. I went to walmart bought a new battery and took my grandbaby home, visited and was home by 4:45pm. I heard last time from AAA at 845 pm that there was a dispatch. Nothing until 9:50 when guy called, almost 10 pm,. Told him I've been home no need for a jump. He apologized and I said it wasn't his fault AAA has an awful system. I'm glad I was in tow where I had someone to call and not out of town where I would not know anyone to call. Think hard before buying this service.
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November 2023 by Susanna Welch
Had a flat tire close to downtown last night. I parked on Broadway and called AAA Roadside Assistance. A few minutes after calling AAA, a very long parade came down Broadway. Danny, who was coming on the big long truck with AAA was the first vehicle behind the parade. He did an excellent job and arrived quickly, even though he had to follow a long parade. Yayyy for Danny!
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October 2023 by Connie Gee
I have been with AAA now for almost 3 years. They take their annual payments like clockwork and the very first time I need them , guess what. 6 hours after my first call still no one shows.
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June 2023 by 문정훈 (scout19d30)
Good servise
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June 2023 by Doobie
NEGATIVE
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May 2023 by Elizabeth Stewart
People at front desk very unfriendly...one woman at back was OK.
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April 2023 by Christopher Kosel
Completed a permit process, the staff were very helpful and professional!
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January 2023 by Miracle Long
Have been waiting 5 hrs for a tow truck and I have called 3 times each time all they could say was a driver will when they are on the way !
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November 2022 by Silvia Eason
Today they only get 2 stars. I called around 856 AM due to a blown tire from an object on the interstate. I waited 2.5 hours and nothing. When I called back at 1130 AM I was told that the previous tow truck wouldn't come.new eta 1202. Just checked when they're supposed to arrive, says 102 PM. Wth? Nothing but lies. That's okay. No call nor a notice. Not good. Bad customer service today. Highly disappointed
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October 2022 by Patrick
Very friendly staff and inviting. Needed to get an international driver's permit for a European trip. I was in and out of the office in less than 20mins. I would definitly recommend this location to anyone
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June 2022 by P No one
Very friendly staff and inviting. Needed to get an international driver's permit for a European trip. I was in and out of the office in less than 20mins. I would definitly recommend this location to anyone
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April 2022 by GEORGE W
Don't waste your money on this company. I was broke down 100 miles from home and they said they could pick me up the next day.Am I suppose to sleep in my car.I have paid for over 10 years and not used them now when I need them they want show up.
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April 2022 by LaShaun
AAA use to be good, but our last 3 calls (2 of my sons and currently me)have gone into the next day and continuously having to call back, to try and get an update.
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December 2021 by Mukarram Faridi
Quick and friendly service. I got my IDP there.
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October 2021 by Shirley Dykes
I rejoined AAA last week, haven't received my cards yet and not sure how long it will take to receive travel tiks, maps, or other printed info. I'll update my review when I know more.
