-
November 2023 by Linda Willoughby
Shavon Tolbert did an excellent job of helping me and was so kind. She was friendly and clear with the process and what I needed to do.
-
November 2023 by Jacinda McMillan
Great customer service. Very kind employees . Helped me when I needed a loan. Kisha and Jake , thank you for helping me. Best branch. Only one I go to .
-
September 2023 by Haley W
I had a great experience here. The ladies are so friendly and welcoming. The office is nice, and it smells good in there lol. I'd like to give a huge shout out to Shavon! I appreciate you so much!! I was a in a bit of a bind and needed some help, and she made it happen! Shavon is absolutely amazing, has great customer service, and definitely knows what she's doing. She is thorough in explaining everything you need to know. I would definitely recommend 1st Franklin to anyone; they will do their best to help you out!
-
July 2023 by tiffany ray
Super friendly , fast and professional staff. For yourself or there for/with a friend - they def make things easy & comfortable
-
June 2023 by Johnny Kimbrough
The ladies in the office were very pleasant. I had a great experience with them. I would highly recommend this company.
-
June 2023 by Patricia Smith
My agent name shavon in the Columbus GA area on Manchester expressway was a Phenomenal agent with which she had a exceptional customer service she explained everything to me without a problem wtbs I would highly personally recommend 1st Franklin financial she’s definitely was professional and made my payments more manageable she was polite, courteous,professional patient and of course she understood the assignment on that day of 05/24/2023 I weren’t feeling all great of that morning but she was very caring and wtbs I’ll highly recommend to go see her, application was done in a timely matter and was approved 5⭐️⭐️⭐️⭐️⭐️(SHAVON)
-
April 2023 by Angela Myrick
I want to take a moment to share my appreciation for the courteous, understanding and expedient staff at 1st Franklin. Shavonne and Kisha are always so welcoming and smiling when I come in. I was in a time crunch and needed help right away. I was taken care of in a matter of minutes. I appreciate you and your consideration for my situation. Continue doing what you do.
-
April 2023 by Cherrin Burtin
I really enjoyed Ms. Shavonne at 1st Franklin she helped me out and was so nice and quick she explained to me everything I needed to know and she was patient with me while I gather all of my paperwork . I thank you.
-
July 2022 by jeffery tindall
Have borrowed 3 times and service was great, Beth did an outstanding job on helping me, great customer service.
-
July 2022 by Gloria Perry
I really love 1st Franklin Financial, their always there when I need them,the staff is very professional, they listen to you,as far as your needs and will do their best to get you the funds you need.Today I had the pleasure to talk to Beth Myers who helped me with my money issues, she was very polite and a pleasure to talk to while we were completing the paperwork, which was quick and this branch always gives back to their customers, whether it's candy or even gift bags just to show appreciation, I would definitely recommend them to my family and friends, so if you're in a tight for funds give them a call and I'm sure, they will be able to help you. Thank you so much 1st Franklin
-
July 2022 by Constance Dent
My second time doing business here and I met a new Friend!! Beth is so pleasant and we have something in common Tjmaxx!! Can't wait to see ya!! BETH!!
-
July 2022 by Allison Pope
The place (Manchester location) just said I was rejected because of a credit card still showing up on my credit report. They didn't offer any alternatives and just told me to call the credit card company. I have used them in the past with no problem and my credit hasn't changed since then. Don't expect them to "be there" no matter what.
-
June 2022 by Zacoya Richardson
I have borrowed from Manchester location 3x and have had the best customer service each time. Beth is great loan officer and very friendly. I will continue to go to them in the future.
-
June 2022 by Nicole Williams
Beth at 1st Franklin sits near the front door. Greets you with a smile, and such a loveable personality. Anytime I need extra cash. She is the go too. Will get you in and out in no time
-
June 2022 by Joseph Fields
Beth Myers was exceptional. Great customer service! So sweet.
