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December 2023 by Tasha Williams
Yashica was awesome! Very helpful and knowledgeable.
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November 2023 by David Nance
I'm from VA and a cu member and stopped in to see if they had any collectible money( 2 dollar bills.50 cent pieces susan b anthony's) that I could buy and I was told I needed to be a wings cu member . I would never join a cu like this that would be so narrow minded. Wow! I have never heard of this and I would move my money elsewhere if I banked at a place like this!
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August 2023 by kendra wells
I got approved for a personal loan and opened up a membership here on 8-8-2023. My loan officer Tara Garvin told me everything was finalized for the loan on 8-10-2023, and she never sent me the paperwork to sign via email. I kept calling and emailing her which she never responded back to me. She set up a time for me to pick up the check on 8-10-2023 at 1:30pm, and disappeared after lying to me. I have no idea what happened to my loan and why the loan officer lied.
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August 2023 by Jimmie Kight
I have been a valued customer for 20 years i recently had a bump in the road where I was out sick for 2 months and couldn’t work . I have been on hold times over an hour to talk to someone they closed my credit card that I have always been on time except when I was out on sick leave .. customer service was rude seems like when everything is great they are your best friend but if you hit a stumbling block they are your worst enemy , for 20 years I have had loans , vehicle loans ,and heloc I have helped them build a 8.4 billion empire as a valued customer to only be crushed for one little unforeseen incident I thought credit unions were a little more forgiving and have a better relationship with the members especially when something is foreseeable nope not here.
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May 2023 by Scott Proffitt
I have been a member since 1989 and unfortunately the unbelievable call wait times have forced me to look for another credit union.It is horrible - almost always a 20 minute wait...
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March 2023 by Kevin Walters
Love there in branch assistance even online banking
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December 2022 by Ayman frayhat
Don't have any business with this bank. Run away the worst of the worst.
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September 2022 by Thorleif Ingsson
Tried applying to become a member and after submitting my info, they wanted more, like a selfie with the driver’s license I had already submitted copies of. Then their email system refused all emails from me from 2 different accounts, and their phone people left me on hold and just hung up finally on me.Tamara Simonson was the lady’s name that asked for all the info, and gave me 5 days to submit it over a weekend… then rejected all emails and calls were left on hold. With almost an 800 credit score and outstanding history of using credit, I should feel insulted maybe. Instead I am glad this company showed me how little care they’d give me. Plenty of other companies aren’t a scam like this one apparently is, as far as I can tell! :)
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April 2022 by Joel Darden
They want me (the one who funded the loan) to repay the money also.. this bank along with 99% of other banks are fraudsters to the 1st degree. Stay away
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July 2021 by Cullen Loughlin
Poor customer service, can’t view account number or any personal info on app, customer service only open 9-5, almost impossible to close account without going into the branch.
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April 2021 by Booker Peebles
I waited inside this facility about 40 minutes to get acknowledged....another 10 before I was given forms to start to fill out to open and account..still now waiting over and additional 40+ minutes to get to speak to ANYONE. I guess coming in with them counts for something early when they open up. I HOPE I DON'T REGRET THIS
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July 2020 by Joye Miller
Friendly staff, knowledgeable.
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January 2020 by Clifton Jones
We've been with Wings for several years now. The customer service is top notch and they are always easy to work with! Thanks Wings Financial Credit Union for always being there for our financial needs!
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January 2020 by Lanae Jackson
Love wings , the associates in the branch are amazing . Love they customer service . BUT the reps through the 1800 number , HORRIBLE Attitudes
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January 2020 by Sherry Carson
That branch has the greatest associates that I have ever meant.....their customer skills are the greatest...no harshness...no short tempered people work there...from the manager to the tellers...I personally have never met a better group....Hey!! Apple Valley ,you hired the best...thank you...Sherry Carson