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April 2021 by Nino J.
So yet again i tried to give this place a chance any yet again this location let me down i went to use the atm around 12 noon on a Saturday and they literally have the entrance to all the bank tellers and atm blocked. I get yall about to close so why not block the banktellers line. So i ask the. Police officers to let me by to use the atm he says use the ones in the front. I tell him its f****** raining thats why i came to the drive thru atm. He gets out his car and proceeds towards me i say im not scared of you he says you don't disrespect me i tell him im a grown man i can use whatever words i want to use he gets back in his car thanks for the eventful morning im really thinking about just changing banks at this time. Its always something stupid happening at this location on old national.
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July 2020 by Faye L.
This banks customer service is awful. You have to get in line in the drive theu and sit 30 minutes to and hour before you are waited on. This happened to me at East point location also. Horrible customer service.
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March 2017 by Nick P.
After being a customer at another bank for quite some time, I made the switch to Wells Fargo today. The customer service was wonderfully cheerful, and I had the great good fortune to be able to open my accounts with Ms. Lisyah Owens-Lavista; absolutely the best banking experience I've had in quite a long while. She was charming, professional, and gave me all the information I needed to plan my financial business with them. (And she kept her sense of humor!) Wells Fargo and Ms. Owens-Lavista won me over, no doubt about it. Excellent customer service, reasonable rates, and quicker than it's competitors. Already glad to be here.
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January 2017 by Tony B.
Worked on an insurance claim for one of the banks client. The insurance check was written out to the client and my company. All 3 checks was signed by the client and me. The client paid me the last payment with a Wells Fargo Cashiers Check. On the same day, which was a Saturday. I went to cash the Cashiers Check, but to be told that they cannot verify the check because it was the weekend. Even thou they had just issued her the Cashiers Check 1 hour earlier. I stated that the client just came to buy the Cashiers Check. And that the Cashiers Check came from the same location. After going back and forth. They finally cashed the Cashiers Check. From my understanding is that a Cashiers Check is a good as money. And what verification do they have to do. Even if it was the same location that issued the Cashiers Check, 1 hour ago. I felt like cause it was such a large amount. As well as me being a young black male. That they felt as if I was running some scheme. Follow protocol and do your job. Just don't think first that everyone is scheming.
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December 2013 by Charisma H.
Really dont care for banks like my money at home but this one ok
