12 - 3PM
1931 Roosevelt Hwy B, College Park“I had an excellent experience with Horizon Car Rental. The customer service was outstanding, and the staff was incredibly helpful and efficient. The car I rented was in impeccable condition and very comfortable to drive. The rental process was smooth, and I appreciated the fair pricing. I highly recommend Horizon Car Rental for anyone looking for a hassle-free and enjoyable car rental experience. Five stars!”
9AM - 5PM
2041 Southampton Rd, College Park“This was the best U-Haul location I’ve ever been to. Very clean and neat. The employee I dealt with was great and friendly. Best U-Haul customer service I’ve ever received. Only complaints are the cargo van I reserved wasn’t available as I believe the previous customer hadn’t brought back yet which I know is out of staffs hands, but it was a little frustrating. And the second complaint I had was you needed a credit card to rent the vehicle which I did not know beforehand. Which caused me a few issues as I was not prepared. But overall good experience.”
9AM - 5PM
5400 Old National Hwy, College Park“Wonderful customer service the young lady was very nice and friendly !! I believe her name was Heaven ! She was patient very friendly in the time of my stressful moment . Keep it up”
“The owner was so nice and helpful, he was very professional and the location was very fast and safe and friendly, great trucks in great conditions, the air conditioner worked amazing in my truck! Thank you again!”
9AM - 5PM
5691 Riverdale Rd, College Park“It took more than 45 minutes to be seen and checked out. People behind me were there more than an hour because only one person was working in truck rental.Even checking out on line doesn't speed the process because when you arrive at the location the manager doesn't even check online for anything other than reservations.We are told to skip pickup by checking in online. No it doesn't help, and when I arrived in Atlanta there was no large storage spaces available although at the time of reservation rental my space was available and guaranteed. When I asked someone to check other locations for me I was told it was first come first serve and they only saved it for 30 minutes.People were online holding for as long as an hour and extremely angry. Online services were not very helpful. Cut back in employees is not good for this company rep.”
9AM - 5PM
4540 Washington Rd, College Park“This location has some outstanding employees that gives great customer service. I would like to recognize Ebony for all the help that she was able to provide me with my uhaul rental. Even though she was fairly new she had the answers and if she didn't she made a phone call to her manager that assisted her with my purchase. Please recognize Ebony for her outstanding customer service that she provided.Thank you all at Uhaul!”
“Maxine the Manager is absolutely amazing. This place needed a upgrade and they got one by bringing her to their team. Would I go here again? Absolutely, would I refer a friend or family? Absolutely. Best experience with U-Haul.”
“I had an issue with my account and Rasheeda really helped me out. She noted my account and got back to me as soon as possible. Thank you for helping get my account back on track”