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December 2023 by Alexis Tyler
Horrible customer service.. I called and simply asked for the requirements and when I asked about insurance he HUNG up in my face so I called back and he kept rejecting my calls.. DO NOT RENT HERE SCAMMING VIBES!!!!
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October 2023 by Abdul Khan
I had an excellent experience with Horizon Car Rental. The customer service was outstanding, and the staff was incredibly helpful and efficient. The car I rented was in impeccable condition and very comfortable to drive. The rental process was smooth, and I appreciated the fair pricing. I highly recommend Horizon Car Rental for anyone looking for a hassle-free and enjoyable car rental experience. Five stars!
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August 2023 by LMJ Allen
Jay was very polite and worked with our schedule. He even dropped us off at the airport. Thank you so much for the great service.
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July 2023 by R R
Rented 15 passenger van. Customer service was OK from the young lady behind the counter. Owner seem to be pretty cool- came out and extended my time. I have always experienced with rental car places that if you rent for a day then it’s the same time the following day but their policy is 12 PM the next day. The van ran well and was clean! Will update post once vehicle has been returned to update on return process.
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June 2023 by Aletha Page
Excellent service and rentals.
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June 2023 by Sierra Lavant
Rented a U-Haul from Horizon via U-Haul’s website. Very kind staff. The only thing I didn’t appreciate was the location and size of the lot (it’s very tight in there). Drive very slowly approaching this place or you may pass by the entrance and be forced onto the highway. These are not issues that I feel should affect their overall rating though.
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June 2023 by Valerie Furlow
On my adventure with this car rental was the best and first experience I had. He was very professional and polite I would definitely rent a vehicle again and tell everyone!
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June 2023 by Colleen Chrisman
I just called to get a rental for a couple of days . The prices online are extremely reasonable so I was willing to make the trip from north of the perimeter. Very disappointed! False advertising. Do not go by their online prices. I was priced $79+/day for a sub-compact.
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June 2023 by Luci Harrell
They went out of their way to make sure I had a rental to get things moved in time, even when U-Haul failed.
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May 2023 by Nathalie Birkenfeld
Highly recommend beat the traffic. Jay was very helpful!
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May 2023 by Stacy White
This place is the best for clean reliable cars. The will help you if you are in a clutch. It's conveniently located near the airport. Make sure you ask Jay.
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January 2023 by Tamekia S.
Asked about a rental and was told they don't accept debit cards but clearly they do because I rented from them before with one.. they take cash but no debit... interesting.. Liars
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January 2023 by Farid Khan
Great service, great Rate, defiantly recommend.
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September 2022 by Devon Farley
I rented a car with Turo and I was left stranded and was told to jump the fence to get my rental at 10pm. I promptly called Turo and booked another car. Terrible experience!!! Stay away!!! They cancelled me before I can write a review on Turo.
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August 2022 by Adrian “AC” Childs
5 star all the way. The best experience I’ve had leaving my car near the airport. The staff is super friendly. They make you feel like you’ve known each other for a while. They are safe and quick to get you to and from the Train stop. They have my business for sure.
