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January 2024 by Rose Bass
Horrible stay. The room I checked into appeared clean but was not cleaned by house keepers. The tub mat was covered in blood. Tub, toilet, & sink was all dirty. Bed had hair in it. Hot water and heat did not get hot. This hotel need renovating extremely bad!
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January 2024 by Champagne Calloway
It's quiet outside of the planes flying over the rooms are clean and spacious the only thing is the convenience to stores there's nothing walking distance so either get everything u need b4 u get there r u'll have to catch a Uber the do have restaurants that deliver that except cashRooms: Beds are super comfortable and water is extremely hot I love it
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January 2024 by Laura Prellwitz
This place is a total dump! Sticky floors, bath tub had hair in it, room stunk of cigarette smoke, pillows are 1/2 size and lumpy, hair dryer was broken, mirrors were dirty, broken floor boards, paint is missing in places. Cigarette burns in multiple places. Overall, just dirty. Breakfast is bread, toaster waffles, juice and coffee only. Very noisy! Airlines directly overhead at low altitude and train whistles all night long. Exterior door does not seal and is drafty,Nearby activities: Airport is 2 miles away.
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January 2024 by Prince Prince
1/14/24As a Military Officer Veteran, experiencedin being in being in charged of Bachelor Officer Quartersand the Dinning Facility i was shocked to find...(1) Challenging Customer Service, while checking in, clerk not wanting to comply with reservation details.(2) Room with large areas of paint peeling off bathroom door, scratched up refrigerator, sheet was substituted for bed cover, double bed room with only 2 face cloth and 2 small towels.(3) Breakfast bar food was only toast or Eggo's and coffee/tea (no hot chocolate in 30° weather) w/o spoons and juice.Very disappointing for a "Day's Inn"1/16/24Several more complaints, including one incident appearing to be racist where a hotel resident was harassed for sitting in the lobby and after he stated that he was a guest and showed his key card, was forced to give his identification card, and after it was run through their system was never given an apology "Sitting While Black"? (Slow responses from Customer Care also),After reading several reviews, I see that I am not alone with my disappointments of the service and facilities.My send off breakfast at 6am was limited to their usual toast and toasted waffles, today with no butter/magazine available, according to the front desk (and no explanation or apology offered).All of this shows me that the horrible service and facilities or "normal" and corporate is doing very little (or unable) to improve these same ongoing complaints from so many patients.???
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December 2023 by Emelia Housley
Flight was delayed and needed somewhere to stay two nights, this location is close to airport- bonus and con because the flights shake the beds. Noisy, can hear everything for other people. Found a hair in the shower and in our bedding, though both seemed to be clean otherwise. Make sure to book through a travel site for a better deal, saved money that way. There is an airport shuttle every hour during the daytime that I think is a cool feature. Included breakfast is only bread and premade waffles for toasting, the juice was nice. Ordered in food - mini fridge and microwave in room. Good place if without a car and need bare minimum stay by the airport.
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December 2023 by Shane Bonin
I cannot recommend staying here due to substandard rooms and substandard service. Tried to book online, but all I could do on website was put the room “on hold.” I called to make sure that the room was on hold and would be ready when I arrived. A desk clerk confirmed it was.When I got there, a different clerk at the desk told me there was no record of a room being on hold for me. Fortunately, they had one available so it was not a big deal. But if that was not the case, you could easily find yourself without a place to stay because your room was “on hold.”The room itself was dirty and run down. The bed sheets were stained. Also, none of the USB charging ports worked. Since I lost my phone charger adapter (that’s on me) I couldn’t charge my phone which I needed to call an Uber because the hotel’s airport shuttles don’t leave early enough to catch a 7:00 am flight.When I brought this up to the desk clerk, to his credit, he looked for a charger adapter to see if they had one but they did not. He said there was a gas station 1.5 miles away where they might sell charger adapters, pretty useless information since I did not have a car.I asked if it was possible if I could switch rooms since technically I was paying for the room and some of the amenities in it did not work. The clerk took the opportunity to lecture me that “the customer is not always right.” That maybe true, but it’s also true there are at least 3 better hotels than this one in pretty much the same location.Rooms: Dirty, run down, none of the USB charging ports worked. Bed sheets were stained.Noteworthy details: Staff was pretty rude. I also saw them have confrontational interactions with 3 other guest when checking in and later when inquiring about the charger. I walked in during the middle of those conversations so, to give the staff the benefit of the doubt, they may have been in the right on those occasions. The location is pretty good, but there are better hotels just as close to the airport
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November 2023 by Pawel Brzozka
This place needs to be torn down and rebuilt.Positives - close to the airport, shuttle on demand.Negatives - dirty (our first room has not been cleaned before we checked in, and stank of ganja, after complaining, we were given another one, which had less "fragrance" and was fairly clean)- extremely noisy - we stayed at airport hotels, and never had problems; this one has planes landing just over your head, with no noise insulation...- breakfast is a joke... let me leave it at thisRooms: dirty, noisy, please, put this hotel out of its misery
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November 2023 by Nathan Padilla
Location is close to the airport and when you pull up to the lobby at night you’ll feel a heightened sense of paranoia. It’s pretty sketchy, the clerk is behind bulletproof glass if that tells you anything. The room was scraped and scarred which matched the outside so no surprise there. The bathroom was where I really drew the line, the bathtub/shower was absolutely filthy. All things being equal for $80 what did I really expect, you get what you pay for. Hindsight being what it is for another $20-$40 I would have probably had a much better overnight.Rooms: Not very well maintained and the bathroom was filthySafety: No visible security. Clerk protected behind bulletproof glass while customers exposed. All rooms exposed to street trafficNoteworthy details: Close to the airport and has shuttle service. Check out time is 11:00am. Air condition is good. Location looks sketchy and clerk behind bulletproof glass. Filthy bathtub/shower.
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November 2023 by Theodore James Winston
Days Inn Best road, is beautifully tucked away in the heart of Atlanta's airport district ,though the moment you walk in you are greeted with nothing less than warmth, the lobby and seating area are reminiscent of a Swiss skiing chalet, including a fireplace.And just when you thought things couldn't get any better, you are greeted by the general manager Smita, who is warm, professional and lovely, she immediately makes you feel welcomed and at home.Professional is the word I would use to describe the evening guest service agent Ankit, who is incredibly Fair and consistent, notably the company workhorse, and works tirelessly to provide excellent and unforgettable customer service. With deft, Old world customer service skills, he has notably won me over as a customer for life.I am a huge fan of the staff and the property, which is always well-appointed and well-manicured. Days Inn best road, offers a complimentary hotel shuttle, which runs from 6:00 a.m. to 11:00 p.m. every hour on the hour, and I have to say the shuttle drivers are amazing, professional, friendly and always willing to make the guests' stay unforgettably great l!!!FROM CHECK IN--TO CHECK OUT,MY STAY WAS SIMPLY INCREDIBLE!!!***""
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October 2023 by Tamara Campbell
I am huge on reading reviews.. I am disappointed in others reviews of this place.This place is absolutely filthy. As I opened my room door, all we smelt was smoke. It doesn’t look like anyone even cleaned. The floors are nasty. Sticky. I don’t even want to take my shoes off. There are empty bags of chips, and used q tips under the bed. The bathroom is disgusting. Smells like urine. Mold in the fridge. The lock is broken. While on vacation we bought towels. (For the beach) I will be using my towel as a blanket tonight.The only positive.. the location. It is close to the airport. So it makes traveling there less stressful. But with that being said all you hear are airplanes.
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October 2023 by boliviandimples
Location is near the airport, I appreciated the shuttle until the last day, the driver was rude and didn't want to give me a shuttle ride.The cleanliness of the room was meh, floors were dirty and not swept, toilet dirty, shower/tub dirty, sheets seemed clean and towels. The smoking smell was quite strong. The hair dryer didn't work. Complimentary breakfast was fine:frozen waffles, oatmeal, coffee & juice, fruit bars, with apple &/or banana.If on a budget and will barely be in the room, as I was, It would be fine but the lack of cleanliness and the quite strong smoking smell, plus a few half fixed touches of lose wires, holes on walls and door, other wall patches.
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October 2023 by Karen Jennings
Very dirty. Basically run down and falling apart. Also, we thought this was an indoor hotel, no, it's an outdoor motel. Very sketchy place. Found bugs in our room. Very disappointed. Would not recommend. Will not be staying here again. I feel like it should have been like $50/night not the $90/night we paid. If I would have known what this place was actually like, we would have stayed somewhere else much nicer for that price. I feel like their pictures were very misleading as well.
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October 2023 by Alexis Gilchrist
Terrible Customer service. Staff was rude and argumentative. Gave me keys to a filthy room upon check in, then became combative once I was displeased and questioned their level of service. Rudely asked me if I wanted a refund. I requested late check out and was told No rudely that new customers needed to check in. Definitely black mold in the bathroom just over would not recommend.
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September 2023 by Sara Hower
I have stayed at cheap hotels. This is the worst. The walls look as if they have never been cleaned. The bathroom has water damage and no caulking around the bottom of the floor of the tub. Dirty towel and blood on a pillowcase. Good thing we bring our own pillows. Water splatters on the mirror above the sink. It was very LOUD, not just the planes but people as well. Only good thing is the fridge was cold. The art work is nice as well.
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September 2023 by J D Sharick
It's close to the airport...right under a flight pattern. The rooms are clean but dated and maintenance is lacking. We stayed there twice on a layover and have decided that's it. I just don't feel comfortable there, minimal pillows, marginal mattresses and the last room had a toilet sinking into the floor and loose.
