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February 2024 by Rhonda
Very cozy rooms, very clean rooms, staff very friendly and
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February 2024 by Marcel Croes
Doesn't respond to emails/question prior to checkin. Randomly cancels the day on arrival without reason. Can't
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February 2024 by Natalia Carvajal
Good attention from the receptionists!! The atmosphere is party-like, you find yourself in the elevator with polite guys, but clearly in a party context!
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February 2024 by whitney walker
AWFUL! I booked them for parking while I traveled. To start the shuttle left us and had to be called back to pick us up. When the driver finally came I had to stand no problem but the driver was going over 60! When I came back from my trip to ride that awful shuttle I couldn’t locate it. I called and they were of no help. Don’t use there parking service! I wish I could get my money back I also plan on reporting them to BBB. I had to spend $40 to ride a Lyft from the airport to the hotel.
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February 2024 by Brian Robinson
Very nice hotel
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February 2024 by Boris Sonichev
Large, spacious room with a microwave and coffee maker, but no kettle. The room was clean. There is no breakfast, but next to the reception there is a mini store with drinks, frozen sandwiches and other food. There are also essential goods. Large free parking for cars.
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February 2024 by Alex Beaujon
Cozy airport hotel. Fan of the little kiosk-esc situation Next to the lobby with drinks, snacks, noodles, microwave meals, toothpaste, mouthwash all in airport size.The people working there are lovely, the showers have good pressure on them, the beds are comfy and passed the bedbug test!There is proper care here as our Uber eats person got stopped from going upstairs.There are shuttle busses to the airport and those are significantly more spacious and comfortable than the ones from the airport themselves, the drivers are very nice and helpful.
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January 2024 by Mistro Mistro
DO NOT STAY HERE , I STAYED ON A SATURDAY AND HAD A RENTAL AND WOKE UP THE NEXT MORNING WITH MY RENTAL CAR AND MULTIPLE OTHER CARS WINDOW BROKEN IN TO ALSO WENT THRU STUFF IN CAR LUCKILY NOTHING WAS LEFT IN CAR POLICE WAS THERE IN THE MORNING AND PROVIDED ME A CASE NUMBER BUT NO HELP , STAFF THERE THOUGHT IT WAS A JOKE WILL NEVER STAY HERE AGAIN ENDED UP HAVING TO PAY $500 TO REPLACE WINDOW WITH RENTAL COMPANY . LOOKS LIKE THEY BEEN HAVING THIS PROBLEM, JUST WANTED TO WARN NEW VISITORS
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January 2024 by Marie D.
This hotel, neither new nor nice, nor very clean, was recommended by the women at the Delta customer service desk after a flight delay of 12 hours. Avoid it if you can. It's close to the airport, yes, and the staff was great under pressure, but understaffed and embarrassing mistakes were made on their part. In addition, the free shuttle did not arrive as they told me and I wound up taking a taxi for $20 after standing in freezing wind for 45 minutes. I should have done that right away. There are no signs designating where each hotels shuttles will stop at, so patrons are left running between stops to see if their shuttle is there. This hotels shuttle stops at "9 through 12." Just try being at all 3 places at once, in 33 degree temps.
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January 2024 by Raul Robles
I had a reservation and they never attended to me, justifying that they were looking for a way to accommodate me. 2 am and I was still waiting and the receptionist ignored me and didn't help me.I believe that they discriminated against me for being Latino.
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January 2024 by J Smith
I was wrongly charged a smoking fee and have yet to see any evidence of such after multiple phone calls as well as going there in-person. Just a lot of "Manager is not in", "We will get back to you" type tall with ZERO followup. It's very disrespectful of my time, and completely unprofessional. Scummy management at a rundown motel in a shady part of town. To top it all off, the room was trash, anyways. Not worth the money.UPDATE: They had no proof. No pictures or videos, no butts or ashes anywhere, no detectors or devices reading anything. That was from speaking to the general manager Ronald himself.
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January 2024 by Romel Christopher
Wrong description provided... no breakfast provided.. not clean and staffs are not
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January 2024 by Sushma Satya
The hotel is neat, but the breakfast they offering is
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January 2024 by Daniel Trenary
Was blessed into this place when stuck with an overnight layover, don’t expect any quality service fron their shuttles, you can call and they will say a shuttle is on the way, then leave you standing in the cold for 30 mins only to say that there are “no shuttles coming and that you obviously cant read the side of a bus”, the lady on the phone was obnoxious and rude, she obviously doesn’t care about the customer since she made sure to express that it wasn’t her problem since she was getting off work soon…Stay away from this place, it horrible, my family wont be back!Noteworthy details: Rude staff, not accommodating, lying to customers
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January 2024 by Corey Wallace
Close to airport. Free shuttle service. Friendly staff. All your needs met. If you need something simple and CLEAN for a night or two this place is perfect.
