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December 2023 by Richard Lonnee
Racist as usual
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November 2023 by Black Adam
So subway charged an old lady 7000 dollars for a sandwich. The lady tried to dispute it and Bank of America denied the dispute. I was thinking about signing up with Bank of America but now I know not too. Give that lady her money back.
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October 2023 by Niyira Ward
This is for the lovely Whitney Washington!Thank you so much for helping us set up our account. If you visit this branch she would be an amazing person to work with! She’s knowledgeable, kind, and funny! Bank of America wasn’t my first choice but after working with Whitney I am looking forward to banking with BOA.
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October 2023 by Theeiraglass _ Beat
Bank of America is the most crooked corporation in America. They closed my account while I was out of state and claimed to send me a check with my account balance. God bless the snake. BOA
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July 2023 by Dee Jay
They closed the bank 15 minutes early on Friday and had the security guard claim the systems were down. Yet people were at the teller windows and the ?s were working. So how could the systems be down? It's sad that this is the level of service in the black community ? Several people were left unable to do business.
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June 2023 by Behind the Foundation
Sad enough BOA as an establishment is a Ponzi scheme but this location is the WORST I have ever patronized!!!
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April 2023 by Marissa Miller
Old National Bank EVERYWHERE is horrible this has to be the MOST difficult and blatant prejudice establishment I have EVER done business with!!!! The Location isn’t the location its allllllll of their servicesTHEY can rest assured as soon as they unlock my account Im transferring my money and closing that account!!!!PLEASE THINK TWICE they don’t anticipate Black folks to have large deposits OR make large transactions especially IF you Black and Trans?NOW they leave me on hold! I wonder what my attorney would find with holds being placed on black folks versus others!!!Stop Playing With Me!!!!!!
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April 2023 by Tan Cro
My service today was A1! I met with Whitney to complete an account transaction and she was a total professional (very polite).
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January 2023 by KAY HUNTER
I visited BOA today to resolve a credit card dispute and met the rudest person ever, Zaquisha Shabazz. Surprisingly, I frequent this location and never experienced such unprofessionalism. She presents with a flat affect, is not polite, doesn't smile, and her greeting isn't warm or inviting. Unfortunately, she carries the last name, Shabazz. Girl, please! Learn how to treat your sisters.
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November 2021 by Michelle Williams
The hours on the door do not match the website. They close at 5 online yet in person it’s says 6.
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October 2021 by Ryann G.
Terrible customer service, communication of how to keep your accounts and etc.! If you all knew that I wouldn't be able to close my business account today, why have me make a deposit and sit and wait for a representative to close my account? I am beyond disappointed in the financial communication of BOA and it's representatives! I called and asked yesterday and spoke with 3 different representatives about the process in closing my account! I have no working debit card and paid over $140 in fees for you all to tell me I have to wait for pending transactions to post, knowing you will continue to charge me fees for upcoming transactions I cannot deposit due to issues ON YOUR END!! RIDICULOUS!!!! As a small business I suggest you take business elsewhere, when there are issues on their site or with your products/ services they take NO responsibility!!!
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September 2021 by Trouble
I wanted a debit card she told me I had to make an appointment and that she is booked up for the day. Never heard of making an appointment
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August 2021 by Damilola Adebowale
The rep at Bank of America old national a guy is very rude very unprofessional and not nice he is just very unpleasant and he needs to fix his behavior. I went there last on Saturday he was just not a good person and not helpful. This guy didn’t want to help and so quick to dismiss. I am most definitely leaving that bank I hate Bank of America thanks to him after almost 9years with you guyz
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August 2021 by Princeton C.
Very professional and understanding company hopefully they fix another banks mistake I never known a bank to open accounts wrong info for a person and play I spy in a store in wrong section smh but doing unprofessional have a off look
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July 2021 by Angela R B
I thought I would do this review because often times we complain when banks or companies do poorly. This is on behalf of my little mathematician teller and she’ll know if she reads this who I’m talking about. She was very sweet❣️ took her time filled out my slip and helped me with a pleasant personality. Thank y’all for making me feel welcomed when I walked into the bank. ???????