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August 2023 by Dr. Shirley Seay
One member of the staff very rude and downright dishonest. Husband hospitalized for 6 months (heart transplant)/and it was impossible to work with her. Many notices indicating computer was being used. The only sign of storage break in was the bottom of door was pushed in. She fabricated stories about a family member had to have the police called on them because she wouldn’t allow him to go in the unit.As far as payments. The card we were using exclusively for the storage unit was fraudulently used at Best Buy. This interrupted our automatic pay. Took months to clear up. By that time we were past due several months. We were treated as if we were villains and all we were trying to do was clear up our account and began paying. All this time scared not knowing if my husband was going to live or die. My husband is 8 months out from a heart transplant and when we went in to get some clarity we were asked to sit in the car until she completed working with a costomer. We tried to work with person and had to wait for Brandon to get anything done.When we were finally able to catch up on payments the unit looked broken into, still. Boxes were piled up and out of order. It was obvious someone had been in the unit.When making them aware, they said sorry you declined extra security showed the contract where no extra security was added. Indicated by a check mark. This was a nightmare for us. Thanks to Brandon we are on track but want to get out!We were very unfairly treated. Still trying to move with a sick husband.
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October 2022 by C.A .H
Horrible customer service. Please do better
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October 2022 by John Brown
Bad customer service the lady at the office crazy
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June 2022 by Leroy Ingram
The manager Marie is a true ? professional she knows job well.
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June 2022 by Dominique Edwards
Horrible customer service!
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September 2021 by MercyWarrior
Very excellent, pleasant, and knowledgeable customer service. Also, the property is clean and well-maintained. Proximity to MARTA public transportation was a huge plus for me. Thank You, ATL Storages Staff for a very satisfying experience.
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March 2021 by Linda Collins
Has lower prices than other locations.
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October 2020 by Marcia Mercy R Emerson
Very excellent, pleasant, and knowledgeable customer service. Also, the property is clean and well-maintained. Proximity to MARTA public transportation was a huge plus for me. Thank You, ATL Storages Staff for a very satisfying experience.
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July 2020 by Robert Bonner
It's a pretty clean location with great customer service. I am not a patron but I know someone who is and her unit was pretty clean. I just didn't care for the stale odor. But it could be coming from a culmination of all the units combined.
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July 2020 by Stevie Hyde
An awful place.The upstairs operations is cruel, dangerous and antiquated. moving in and out without an elevator , instead having to carry you items up and down a very steep - razor thin steps- staircase only is
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April 2020 by carolyn office
Great place to Storage. People are friendly and i have never had any problems what so ever. I always use this storage Sullivan rd. Great place. Be safe.
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March 2020 by Layla Abdur-Rahim
I love the front desk Marie, she was kind and very right to the point services. College park storage is worth every $$. #Laylathelovepoet
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March 2020 by AnDre Sumter
Customer service representative very nasty towards people
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March 2020 by Plando Clayton
Great storage place, however Uhaul computer systems need work.
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November 2019 by lIONEL iNGRAM
Great place staff very help
