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August 2024 by Sequeena Nobles (Queenie)
Buy 1 get half off on jeans!!
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May 2024 by taylor vice1
Definitely the rudest and worst customer service I’ve ever experienced. Take pride in your job and don’t act like everyone is an inconvenience. This is about the younger women with brown hair and glasses. Worst attitude ever.
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April 2022 by Nancy Anderson
Fantastic discount and sale prices on high end clothing and shoes! No pressure, just a relaxed atmosphere.
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April 2022 by Kristi Mattox
Friendly Staff, (Although they stood all over me this trip and followed me with their eyes the entire time) Clean Store and Reasonable Prices.
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October 2021 by Angel Turner
Super cute clothes and great prices! I went in today because I have a photo shoot next weekend and I found the CUTEST outfit. When I asked to go to the dressing room (they only have one opened) she said it’s unlocked. When I got to the door and turned it, it was locked and nobody was in there. So I asked the young lady with brown hair if she could unlock it and she huffed and rolled her eyes and when I said thank you she just walked away. Needless to say I took my business else where. If you don’t like your job then quit.
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October 2021 by Leisa Martin
I love to shop at factory connections when we travel.. this one at Cleveland leaves a lot to b desired in choices and also their customer service is non existent.. when buying 2 armloads of clothes is it too much to expect for the cashiers yes plural to stop their conversations to at least speak hello to their customer ????
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July 2021 by Samantha Kirby
name brand clothes, and great sale prices, got the kids school clothes but one get one free!
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March 2021 by Lisa Croy
Great service and friendly atmosphere.
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September 2020 by Kristen Turner
The older lady that works there is not every helpful and is very rude. The girls are always chatting with each other or on their phone, very poor customer service. I hate that it’s always a bad vibe because I love stores like this and have gotten great clothes from there but I don’t support business with poor customer service.
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May 2020 by Fredia Helton
Love to shop nice clothes
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February 2020 by Kenneth-Deborah Jarrard
great clothes with good prices
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November 2019 by Kelsey Scott
i came here and bought a dress for a dinner rehearsal last minute, i didn’t realize the dress was literally paper thin until last minute and could see everything under it. i came to just exchange it and i was told i couldn’t because i had worn it. i checked on the factory connection website BEFORE coming in to see if they had a policy like that and they didn’t. she told me i should just wear a tank top under it and was pretty rude. highly upset with the quality AND service i received for a $18 dress that is the WORST quality of anything i’ve ever bought.
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April 2019 by Jenna Robinson
This is such an amazing little store! They have some of the cutest and stylish clothes for half the price you pay at department stores! love it!
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April 2019 by Morton Hodgens
Great fashion at a great price!!
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March 2019 by Fredia J Helton
I love to shop at Factory. connection great looking clothles
